| What can I do with CU AnyHour? |
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CU AnyHour is the quick, safe, real-time way to logon to your credit union accounts directly through the Internet.
It's easy to use. You can check balances, make payments, transfer funds and download history. Your balances are up-to-the-minute accurate, and the transactions you do are effective as soon as you click OK.
Click to find more about what you can do with CU AnyHour.
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What are system requirements for using CU AnyHour? |
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All you need is your computer, modem and Internet connection with either Netscape Navigator (version 4.05 or higher) or Microsoft Internet Explorer (version 4.5 or higher).
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| Can I view the transactions that have gone through my account as well? |
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Yes, you can view your transactions for the past sixteen months.
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| How do I register for CU AnyHour? |
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 Register first by calling the credit union Monday through Friday, 8:30 am to 4:30 pm EST, at (202) 224-2967 or 1 (800) 374-2758. There's no application required. Then sign in 24 hours a day, seven days a week at our web site.
Go to ussfcu.org, then enter your account number and password. Passwords are alphanumeric and case-sensitive (between eight and 20 characters).
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| Is CU AnyHour secure? |
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In today's environment, you are safer sending transaction information over the Internet than giving a credit card to a server at the end of a meal. No transaction is 100% safe - even cash can be stolen. Despite media hype about Internet safety, you can rest assured that Internet banking is in many ways safer than transactions over the phone, at a restaurant or at a department store. Your account(s) can only be accessed using the 8 to 20 character alphanumeric security code you select.
Plus, CU AnyHour combines the latest secure socket (SSL) technology with a strong server firewall. Security encryption verifies the server/ message authentication, privacy encryption and data integrity to a 128-bit key (a scrambler that requires would-be fraudulent users to crack as many as 2 to the 128th power combinations).
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| Who do I contact if I forget my password? |
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Please call our member service center to regain your password at 1 (800) 374 2758, 202-224-2967 or 703-329-8466. |
| I tried to view check images on CU AnyHour, it says "No Image Found." Why? |
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There are a few situations in which checks cannot be displayed, such as if the checks are:
- electronic version of the check
- from an account starter set
- older than 2 years
- ordered from a non-USSFCU source, such as an outside check vendor
- a cashier's or similar type check that is issued on a member's account
If you attempt to view this type of check, a message will appear prompting you to contact a Member Services Officer for assistance. |
| How to get 128-bit encryption? |
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The information that is transmitted across the Internet is encrypted for security reasons. Due to the latest upgrade, our CU AnyHour site now uses 128-bit encryption, the highest level of encryption publicly available. Only browser versions supporting 128-bit encryption allow you to use CU AnyHour site. If your browser does not support 128-bit encryption, you will need to download and install the latest version of the following browsers: Internet Explore: To upgrade Internet Explorer (IE) 5.01 and above to 128 bit encryption you will need to download the IE High Encryption Pack. http://www.microsoft.com/windows/ie/ie6/downloads/recommended/128bit/default.mspx
Netscape: In order to upgrade your Netscape browser you will need to download the latest version. http://browser.netscape.com/
AOL: AOL uses the Internet Explorer browser and is subject to the same conditions as Internet Explorer. http://www.microsoft.com/windows/ie/ie6/downloads/recommended/128bit/default.mspx
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