Responsible for promoting all Credit Union products, opening new accounts, processing loan applications, and resolving member problems via the internet and fax.  Requires 2 years of new accounts or lending experience in a financial institution.  Requires excellent writing skills. 

Provides a variety of member service operations including processing items through various accounts and identifying member's needs by cross-selling the appropriate product or service to meet their financial needs.  Ability to perform routine mathematical calculations and use an on-line teller terminal.  Must have excellent customer service ability. One year of cashiering experience required, one year bank or credit union teller experience preferred.

MEMBER SERVICES SPECIALIST (Washington DC)

Responsible for operating teller window and assisting tellers with balancing. Also, opens new accounts and processes changes on member’s accounts.  Performs proper follow-up with members and staff to obtain information to promote Credit Union services. Refers members to appropriate products and services.

Requires 2 years of previous teller and new accounts/closing accounts experience in a financial institution. Knowledge of Credit Union policies and procedures with emphasis on teller and member service areas preferred.