If you are a victim of any of the following internet fraud, please take action:
Email and Online Fraud
- Contact your nearest USSFCU branch, call 202-224-2967 or 800-374-2758 or email to services@ussfcu.org
- Stop payments on checks, change passwords, PIN numbers and open new accounts.
- Call (800) 772-1213 to check your Social Security Statement.
Stay alert to new occurrences of identity theft.
- File a complaint with the Internet Crime Complaint Center (IC3)
- File a complaint with the FTC by contacting the FTC’s Identity Theft Hotline by telephone: toll free 1-877-IDTHEFT (438-4338); TDD: 202-326-2502; by mail: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580; or online: www.consumer.gov/idtheft
Identity Theft
- Contact your nearest USSFCU branch or call 202-224-2967 or 800-374-2758
- Contact the Fraud Department of these Three Major Credit Bureaus:
| Order credit report: |
Report fraud |
| Equifax 800-685-1111 |
800-525-6285 |
| Experian 888-397-3742 |
888-397-3742 |
| Trans Union 800-916-8800 |
800-680-7289 |
- Ask them to flag your file with a fraud alert.
- Get copies of your credit reports and follow up in writing about any accounts that have been tampered or opened fraudulently.
- File a report with your local police or the police in the community where the identity theft took place. Keep a copy for yourself in case your creditors need proof of the crime.
More Information
Suspicious Activity
- Report fraudulent activity associated with Online Banking or regular banking.
- Contact your nearest USSFCU branch, call 202-224-2967 or 800-374-2758 or email to services@ussfcu.org
Lost or Stolen Debit and Credit Cards
Report your lost or stolen card immediately to:
- USSFCU member services at
- (202) 224-2967
- (800) 374-2758
- (800) 682-6075 (after hours)
- (206) 352-3500(collect if outside US)
- VISA Gold/VISA Platinum Emergency Replacement Service
- (202) 224-2967
- (800) 374-2758
- (800) 682-6075 (after hours)
- (206) 352-3500(collect if outside US)
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