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USSFCU Attends BOT Mid-Winter Dinner 2020

Published: March 3, 2020

On Thursday, February 27, USSFCU was honored to attend and to be the presenting sponsor of the Greater Washington Board of Trade's 2020 Mid-Winter Dinner.

USSFCU Sponsors a Day at the Washington Auto Show

Published: January 31, 2020

A USSFCU led initiative; Public Service Recognition Day is a way for the Credit Union to acknowledge the many Federal, State & Local employee & First Responder groups we serve in the D.C. metro area.

USSFCU & The Hall of the States

Published: December 5, 2019

Not many are aware that USSFCU has an extensive relationship with the Hall of the States building. Not only are both of our DC branches in close proximity to the building, but we also offer membership to 10 organizations within the building. We currently have over 80 members that work within the building.

Celebrating our Member Businesses

Published: November 30, 2019

In honor of Small Business Saturday, we are shining the light on fellow USSFCU business owners. Providing local services, unique products, and Small Business Saturday special offers, consider supporting these businesses today and throughout the year.

National Governors Association's Wellness Fair

Published: November 21, 2019

USSFCU joins employees of the National Governors Association (NGA) for their Annual Employee Benefits Fair. Hosted in the Hall of the States Building, TEAM USSFCU was on hand to greet employees of The National Governors Association and educate them on the benefits of Credit Union membership. Employees of NGA have been eligible for membership since 2002.

RTCA- The Perfect Union

Published: November 1, 2019

The RTCA dinner is a night to honor distinguished reporters and journalists and to celebrate an extraordinary year in Congressional broadcast news coverage.

Members' Voice Testimonials

I feel my money is safe, the service has always been top-notch and we've found it easy to use even though I probably haven't set foot in one of the branches in five years. Joining the credit union is one of the smartest things I've done.

USSFCU has been my first banking option for over 40 years - no fee atms - my grands are now members of the credit union and value their credit union membership also.

USSFCU staff continues to be the best and always has my best interest.

The USSFCU has been an important part of my financial situation and has provided outstanding service.

Every experience with USSFCU has been extremely good right from the start. Our main account with USSFCU is a HELOC with zero over prime rate, which is almost unheard of. The customer service has always been excellent. And when we asked for a temporary payment break to navigate and reorient professionally due to the sudden and temporary financial im...

I've always been treated very professionally and the person caring for my financial needs always listened to me and helped me in a way that was not stressful and beneficial to me.

USSFCU has never failed us in its' role of being the best bank ever. All the personnel are professional, friendly, efficient and have more than earned our trust, appreciation and admiration. We admire the way they are constantly evaluating, adapting and growing their services for the benefit of its' members. We are very grateful to have had this im...

Magnificent people, great help during the hard times.

I've been banking here for over 20 years it's the best customer service. Credit card interest rates don't gouge at USSFCU. It's a wonderful place to bank.

Very personable, solution based and takes an interest in your situation.

Unfailing service by dedicated staff. I feel that USSFCU has my back. Staff has gone to bat for me whenever needed. I'm not aware on any mistake or inconvenience in my 30 years of membership. Excellent long term leadership, continuity and service by board.

Easy to become a member and superb customer support. I dealt with two different USSFCU representatives and they were fantastic. I was able to reach them immediately or if they were tied up they contacted me as soon as they became available. They helped me open an IRA and answered any and all questions with great attitudes and professionalism. They ...

The credit union provides relatively good services and the security updates to the system are noticeable.

It took a matter of minutes to open the account and purchase a CD. The credit union that I have done business with for about 40 years took more than a week to close a joint account and transfer the funds to a new account when my husband died.

Outstanding online and mobile banking services. Professional, Courteous, knowledgeable responsive staff!

I am very satisfied to belong to this institution and whenever I need support it is good to know that I count on you.

This credit union is the best, I love the customer service and you can?t beat the interest rates. And I?m happy to be a member of this great credit union.

Great staff helping all the time. Just a very well run company always good service.

Always good service, especially when I telephone in. I have another credit union where, every time I call in, I have to wait a considerable amount of time before reaching a representative. When I worked on the Hill, it always was a pleasurable experience coming to the credit union office, whether to make a deposit or apply for a loan.

Customer service via the phone is very helpful and easy to accomplish requests.

Care about their clients and concerned about making sure they have the best rates and packages.

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