FAQs - Senate VISA Smart Credit Cards

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How do I request a Balance Transfer?

Call or visit a branch and we will assist you through the process of transferring your higher rate credit card balance with another financial institution to your Senate VISA® Smart Rate or Smart Rewards card. If you are not currently a VISA Smart Rate or Smart Rewards member you can make application for either credit card to take advantage of the low interest rates, no balance transfer fee and other benefits.

What information do I need for transferring a balance over the phone?
You will need the amount you wish to transfer and the account number, name and payment address of the lender from whom you are transferring a balance. There is no fee for balance transfers using the Senate VISA Smart card.
How long will it take to process my Balance Transfer?
We can begin the process of your balance transfer immediately, however, the other financial institution has to receive and process your payment. Keep making minimum payments on the old card until your old issuer confirms that the balance transfer is complete. If the balance transfer paid off debt on your old credit card be sure and get a final statement from your issuer.
Will I be charged a fee for a Balance Transfer?
No. This is just one of the many features of a credit card from USSFCU.
How do I do a Cash Advance?
You can use your Senate VISA credit card to access cash at any ATM displaying the VISA® logo. You may also take a cash advance online at CU AnyHour+ (go to “Accounts”, then “Loan Accounts”, Using the pull down Select Option -Transfer and move the money to another USSFCU account to use as cash), call us or you can present your credit card along with identification at most banks.
Will I be charged a fee for a Cash Advance?
No. This is just another one of the many features of a credit card from USSFCU.
How will you calculate my balance?
We use a method called “Average Daily Balance (including new purchases)”. See your account agreement for more details.
REGARDING PROMOTIONAL RATE (7/25/13-1/23/14) OFFER
When can I make a purchase, take a cash advance or transfer a balance and benefit from the special promotional rate?

Beginning with the July 25, 2013 billing cycle, USSFCU is offering members a promotional APR* on purchases, cash advances, and balance transfers on the Senate Visa Smart Rate and Smart Rewards credit cards for six months. Existing card holders can take advantage of this promotion immediately. Members who don’t currently have a credit card can apply at www. ussfcu.org/creditcard to take advantage of the offer during the promotional period. Individuals who are not currently members can apply at www.ussfcu.org/membership.

Starting January 24, 2014, take an additional six months to pay the balance of Purchases, Cash Advances, and Balance Transfers charged at the promotional rate. Existing balances at the start of the promotional period will be charged the prevailing APR. Unpaid balances after the promotional repayment period of six months will be charged the standard APR(1).

*APR = Annual Percentage Rate

(1) Variable Rate. Your account is subject to a Variable Rate which is based on the highest Prime Rate as published in the Money Rates Section of The Wall Street Journal (“Index”) in effect on the last day of each calendar quarter plus our Margin. The Index plus the Margin equals the Interest Rate. Changes in the Index will cause changes in the Interest Rate on the first day of the next billing cycle following the change. Increases or decreases in the Interest Rate will result in like increases or decreases in the Finance Charge and will affect the amount of your regularly scheduled payments that you will be required to make.

 
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