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USSFCU Celebrates Third Consecutive Year as a Greater Washington Top Workplace

Published: June 24, 2026

USSFCU Celebrates Third Consecutive Year as a Greater Washington Top Workplace

Third Consecutive Top Workplace Honor

For the third consecutive year, United States Senate Federal Credit Union (USSFCU) has been named a Greater Washington Top Workplace, earning the 2026 honor from WTOP News based entirely on employee feedback.

Recognition Based on Employee Feedback

USSFCU ranked No. 37 among organizations with 150 to 499 employees. The award is based on a confidential employee survey administered by Energage, the research partner behind the Top Workplaces program.

The survey evaluates key elements of the employee experience, including whether employees feel respected and supported, connected to the organization’s purpose, empowered to contribute, and able to grow.

“There is no greater validation than hearing directly from our employees that USSFCU is a place where they can thrive.”

“Our culture isn’t defined by a title or a trophy, but by the respect, trust, and collaboration our team brings to work every day. I am honored that our collective commitment to excellence continues to be recognized on this scale.”

Timothy Anderson
President and CEO, USSFCU

The 2026 Greater Washington Top Workplaces program recognized 342 organizations across the region. Now in its 13th year, the program honors employers that have built strong workplace cultures as measured through employee feedback.

A Culture Recognized Nationally

The regional award follows USSFCU’s recognition as a 2026 USA TODAY Top Workplace. The credit union also earned national culture distinctions in several key areas, including:

  • Meaningful Work

  • Employee Appreciation

  • Cross-Team Cooperation

  • Trusted Leadership

  • Top 5% recognition for Strong Values and Work-Life Balance

Together, these honors reflect a workplace culture grounded in the credit union philosophy of people helping people—one where employees are united by shared purpose and the impact they make for members every day.

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, CEO of Energage. “In today’s market, leaders must ensure they’re allowing employees to have a voice and be heard. That’s paramount. Top Workplaces do this, and it pays dividends.”

About United States Senate Federal Credit Union

United States Senate Federal Credit Union has proudly served the Senate community and beyond for more than 90 years. As a member-owned, not-for-profit financial institution, USSFCU is committed to providing exceptional service, competitive financial products, and educational resources that empower members throughout their financial journeys.

For more information, visit ussfcu.org/joinus.

About Energage

Energage helps organizations strengthen workplace culture and earn credible recognition through employee feedback and the Top Workplaces program. Its research and benchmarking are informed by more than 20 years of workplace data and feedback from millions of employees.

For more information, visit energage.com or topworkplaces.com.

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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