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Crisis Relief Solutions

In uncertain times like these, we are making every effort to support our members during the crisis. Below are some ways that we are providing assistance to help relieve the potential burden many are feeling right now.

Relief Loan1

This special loan is designed to give much-needed relief during this time.

  • Low Fixed Rate
  • No Payment for 90 days
  • Loan Amounts up to $5,000

For specific details on this loan, please contact our Member Services Call Center at 800.374.2758.

If you have accepted a deferment or extension on a current USSFCU loan in the past 90 days, you are ineligible for the USSFCU Relief Loan. Additionally, If you apply and your Relief Loan is approved and funded, you will be ineligible for deferment or extension on this loan or any other existing loan you have with USSFCU.

Steps to Apply for the Relief Loan


Apply Through Online Banking

  1. Log in to CUAnyHour+ Online Banking.
  2. Once inside Online Banking, click the "Apply for Loan" tab in the top navigation bar.

This will take you to USSFCU's Online Application Platform.

Online Application Platform

  1. Click "Apply for a Loan" under "Apply Today"
  2. Under "What type of loan are you applying for?" select "Personal Loan"
  3. Log In to the  Online Application Platform
    1. If you are using a new computer or device, you may have a Security Check and be prompted to answer a couple of personal identity questions you would have previously set up under your account 
  4. Under "General Questions (Step 1 or 2) Would you like a fixed-term or a line of credit?" select "Fixed-Term Loan"
  5. Under "What's your primary reason for applying? (Step 2 of 2)" scroll down and select "Relief"

The rest of the process is the same as any other loan application.


Get Started

Signature Loan2

Do you need more than $5,000 without the balloon payment? Our USSFCU Personal Loan could be the right solution to help you during these times. Whether you are looking to consolidate debt, have unexpected costs, need supplemental income or are simply preparing for the unexpected; our low-interest, fixed-rate loan can give you some financial peace of mind.

  • As low as 7.49% APR3
  • Loan amounts up to $70,000
  • Terms up to 84 months
  • No Pay 90 Day Option4

A flexible and affordable option to help you get through these uncertain times.


We understand that not everyone’s situation is the same and could require different solutions. If you find yourself experiencing difficulties in making payments or have additional concerns or questions, please contact us. We want to work with you to help get you through these uncertain times.

Loan Extension & Deferment

We are providing payment deferrals to qualified members with certain loan products for up to 90 days. If approved for a deferral, late fees will not be charged for the duration of the deferral period. Contact our Member Services Call Center for more information. Interest will continue to accrue during the deferment period.

Credit Reporting

We will not report negative information to the credit bureaus for modified or deferred loans during the forbearance or deferral period.

For more information on how we can help, contact our Member Services Call Center

800.374.2758  |  Monday-Friday, 8:30 am - 5:00 pm ET

Contact us anytime at [email protected]

Not a member? Learn more about joining the USSFCU Family.

Click here for updated information regarding the Credit Union's status on COVID-19 (Coronavirus)

Small Business Support

U.S. Senate Federal Credit Union is committed to helping your business through these unprecedented times by coupling with the Small Business Administration (SBA) to offer the Paycheck Protection Program.

Paycheck Protection Program closed August 8, 2020

Current law dictates that the Paycheck Protection Program (PPP) close at the end of August 8, 2020. As such, SBA is no longer accepting PPP applications from participating lenders.

The Paycheck Protection Program (PPP), a provision of the CARES Act, offers forgivable low-interest loans to small businesses facing uncertainty during the COVID-19 emergency, so they can retain workers, maintain payroll, and cover certain other existing overhead costs. 

All businesses with 500 or less employees are eligible to apply for a PPP loan including: nonprofits, veterans’ organizations, tribal business concerns, sole proprietorships, self-employed individuals, and independent contractors.

Applicants are eligible to apply for the Paycheck Protection Program loan until August 8, 2020. Borrowers can choose which 8 weeks they want to count towards the covered period, which can start as early as February 15, 2020.

Your loan amount will be determined based upon your application and a review of your payroll costs from last year. Loan amounts can be for up to 2.5X your average monthly payroll costs, capped at $100,000 annualized for each employee.

For more information or to apply for a PPP loan, contact a USSFCU Business Representative at [email protected].

1 If you have accepted a deferment or extension on a current USSFCU loan in the past 90 days, you are ineligible for the USSFCU Relief Loan. Additionally, If you apply and your Relief Loan is approved and funded, you will be ineligible for deferment or extension on this loan or any other existing loan you have with USSFCU. All loans subject to credit approval. Loan amount based on creditworthiness. Total loan amount due in full due immediately at the end of 90 days.

2 Consolidation is not guaranteed and dependent on creditworthiness. May be required to pay off or close debts in order to consolidate. If you have accepted a deferment or extension on a current USSFCU loan in the past 90 days, you are ineligible for the USSFCU for further deferment. Additionally, if you have applied for the Relief Loan and it has been approved and funded, you will be ineligible for deferment or extension on this loan or any other existing loan with USSFCU. Interest will still accrue during the period of deferment. 3 APR = Annual Percentage Rate.  Loans subject to credit approval. Rates and/or credit limits are based on creditworthiness, income and debts. Rates subject to change. Not all applicants will qualify for the lowest rate. As-low-as rate based on creditworthiness for a 24-month term loan. 4 First payment due date may be extended up to 90 days from the day the loan is funded. Limited time offer. USSFCU has the right to change, extend or terminate the offer at any time at their discretion.

Members' Voice Testimonials

I feel my money is safe, the service has always been top-notch and we've found it easy to use even though I probably haven't set foot in one of the branches in five years. Joining the credit union is one of the smartest things I've done.

USSFCU has been my first banking option for over 40 years - no fee atms - my grands are now members of the credit union and value their credit union membership also.

USSFCU staff continues to be the best and always has my best interest.

The USSFCU has been an important part of my financial situation and has provided outstanding service.

Every experience with USSFCU has been extremely good right from the start. Our main account with USSFCU is a HELOC with zero over prime rate, which is almost unheard of. The customer service has always been excellent. And when we asked for a temporary payment break to navigate and reorient professionally due to the sudden and temporary financial im...

I've always been treated very professionally and the person caring for my financial needs always listened to me and helped me in a way that was not stressful and beneficial to me.

USSFCU has never failed us in its' role of being the best bank ever. All the personnel are professional, friendly, efficient and have more than earned our trust, appreciation and admiration. We admire the way they are constantly evaluating, adapting and growing their services for the benefit of its' members. We are very grateful to have had this im...

Magnificent people, great help during the hard times.

I've been banking here for over 20 years it's the best customer service. Credit card interest rates don't gouge at USSFCU. It's a wonderful place to bank.

Very personable, solution based and takes an interest in your situation.

Unfailing service by dedicated staff. I feel that USSFCU has my back. Staff has gone to bat for me whenever needed. I'm not aware on any mistake or inconvenience in my 30 years of membership. Excellent long term leadership, continuity and service by board.

Easy to become a member and superb customer support. I dealt with two different USSFCU representatives and they were fantastic. I was able to reach them immediately or if they were tied up they contacted me as soon as they became available. They helped me open an IRA and answered any and all questions with great attitudes and professionalism. They ...

The credit union provides relatively good services and the security updates to the system are noticeable.

It took a matter of minutes to open the account and purchase a CD. The credit union that I have done business with for about 40 years took more than a week to close a joint account and transfer the funds to a new account when my husband died.

Outstanding online and mobile banking services. Professional, Courteous, knowledgeable responsive staff!

I am very satisfied to belong to this institution and whenever I need support it is good to know that I count on you.

This credit union is the best, I love the customer service and you can?t beat the interest rates. And I?m happy to be a member of this great credit union.

Great staff helping all the time. Just a very well run company always good service.

Always good service, especially when I telephone in. I have another credit union where, every time I call in, I have to wait a considerable amount of time before reaching a representative. When I worked on the Hill, it always was a pleasurable experience coming to the credit union office, whether to make a deposit or apply for a loan.

Customer service via the phone is very helpful and easy to accomplish requests.

Care about their clients and concerned about making sure they have the best rates and packages.

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