We are Taking Action to Ensure Your Protection

We hear you. We understand your concerns. We are taking action.

By now, everyone is aware of the credit-reporting agency Equifax and their data breach that exposed 143 million consumers’ records to hackers. The scale of this breach was unprecedented, underscoring the fact that it is absolutely crucial to take precautions and protect your personal information.

USSFCU is diligently taking action on your behalf and is pleased to announce a powerful new protection program that will be available to our members very soon. As a value add to your USSFCU membership, we will cover the first year’s cost of this invaluable protection program.

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Watch for additional communications, coming soon, from the Credit Union with specific details on how to enroll in the protection program.

ADDITIONAL WAYS WE ARE TAKING ACTION FOR OUR MEMBERS:

  • We diligently monitor accounts and verify suspicious transactions.

  • We take extra precaution confirming member identity.

  • We provide 24-hour phone support for lost or stolen cards.

  • We offer the ability to change personal identification numbers (PINs) on USSFCU cards at USSFCU ATMs.

  • We do not hold members liable for unauthorized transactions on their USSFCU cards.

Remember: USSFCU will never ask for your personal information via text or email. Personal information includes your credit card number, member number, social security number, date of birth, etc. If you receive a text or email from USSFCU requesting any personal information, do not reply. Contact us immediately at 800.374.2758.

WAYS YOU CAN PERSONALLY TAKE ACTION:

  • Monitor your checking and savings accounts and know your balances. Use Online or Mobile Banking to view account details daily.

  • Create Unique user names and passwords. Do not use the same credentials for every online account.

  • Sign up for credit monitoring and identity protection–coming soon from USSFCU!

  • If you detect fraud, place a fraud alert or freeze your credit.

  • Check your credit report often and know your FICO Score. Below are links to the three credit bureaus:

Equifax Credit Information Services – Consumer Fraud Div.
P.O. Box 105496
Atlanta, Georgia 30348-5496
Phone: (800) 997-2493
www.equifax.com

Experian
P.O. Box 2104
Allen, Texas 75013-2104
Phone: (888) EXPERIAN (397-3742)
www.experian.com

TransUnion Fraud Victim Assistance Dept.
P.O. Box 390
Springfield, PA 19064-0390
Phone: (800) 680-7289
www.transunion.com

  • Be alert at the ATM and gas station pumps. Minor malfunctions may indicate the presence of a card skimmer.

For additional information on the Equifax data breach and how you can protect yourself, please view the resources below.

The links, below, are external and will take you to websites not located within ussfcu.org.