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USSFCU Recognized Nationally Again as a 2025 USA Today Top Workplace

Published: March 26, 2025

USSFCU Recognized Nationally Again as a 2025 USA Today Top Workplace

The United States Senate Federal Credit Union (USSFCU) is proud to announce that it has been named a 2025 USA Today Top Workplace, a national recognition that celebrates organizations with exceptional workplace cultures.

This prestigious honor is based entirely on feedback from USSFCU employees who participated in a confidential, research-backed employee engagement survey conducted by Energage, a leading firm in workplace culture research. The survey measured several key culture drivers including alignment, execution, connection, and employee well-being—areas where USSFCU continues to excel.

“This award is a reflection of our people—who show up every day with a passion for service and a shared commitment to our members and each other."

     - Timothy L. Anderson, President & CEO of USSFCU

“We are honored to receive this national recognition,” said Timothy L. Anderson, President & CEO of USSFCU. “This award is a reflection of our people—who show up every day with a passion for service and a shared commitment to our members and each other. Our culture is grounded in purpose and mutual respect, and I’m incredibly proud of the workplace we’ve built together.”

As part of this year’s recognition, USSFCU also received a USA Today Top Workplaces Culture Excellence Award for Inclusion and Belonging, celebrating the organization’s dedication to creating a workplace where all team members feel welcomed, respected, and empowered to be themselves.

This latest honor adds to USSFCU’s growing list of accolades, including the 2024 Top Workplaces USA Today Award, The Washington Post Top Workplace Award, and multiple Culture of Excellence distinctions for Work-Life Flexibility, Remote Work, and performance in the Financial Services sector.

For more information about USSFCU’s workplace culture and career opportunities, visit ussfcu.org/careers.

About USSFCU

The United States Senate Federal Credit Union has been proudly serving the Senate community and beyond for nearly 90 years. As a member-owned, not-for-profit financial institution, USSFCU is committed to providing exceptional service, competitive financial products, and educational resources to empower members on their financial journey. For more information, visit www.ussfcu.org.

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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