Security Corner Blog

Don't Fall for the Fake Utility Shutoff Scam

Published: November 6, 2025

As the temperatures drop, scammers are turning up the heat literally. One of the most common scams this season involves fraudsters posing as representatives from your electric, gas, or water company. They'll call, text, or email you claiming your service will be shut off unless you make an immediate payment. The message sounds urgent and frightening. But it's all part of their plan to trick you.

One Click Away: How Workplace Compromise Starts and How to Stay Safe

Published: October 28, 2025

In today's digital world, cybercriminals don't just target businesses ? they target people at work. Whether you're in an office, working remotely, or logging in from your phone, one wrong click could expose sensitive workplace data, financial details, or even your own personal information.

Protect Your Home Purchase from Wire Fraud

Published: October 2, 2025

Wire fraud is increasingly targeting homebuyers and others making large payments. Learn how scammers trick people with fake wire instructions and the steps you can take to keep your money safe.

Advance Payment or "First Installment" Fraud: What Recent Grads Need to Know

Published: September 22, 2025

Graduating from college is a huge milestone but it also comes with new responsibilities, like managing student loan payments. Unfortunately, fraudsters know this is a vulnerable time and often take advantage of recent grads who may be unsure about repayment details. One standard scheme is the advance payment or "first installment" scam.

Smart Assistant Scams: Protecting Yourself from Voice-Activated Fraud

Published: September 15, 2025

Voice assistants like Siri, Alexa, and Google Assistant have revolutionized how we interact with technology, making daily tasks more convenient. Whether setting reminders, streaming music, or ordering groceries with a simple voice command, these tools enhance our productivity.

What to Do If You've Been Scammed: 5 Steps to Protect Your Money and Identity

Published: September 12, 2025

Falling for a scam can happen to anyone, but what you do next matters most. This article guides you through five essential steps to take right away, from reporting the fraud and securing your accounts to protecting your money and identity against future attempts.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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