Security Corner Blog

Mobile Payment Apps and Scams

Published: July 23, 2024

Mobile payment apps can be a convenient way to send and receive money with your smartphone. These apps have become very popular - and scammers may try to use them to steal your money. Find out how mobile payment apps work and how to avoid sending money to a scammer.

Understanding Identity Theft: Risks and Prevention

Published: July 18, 2024

Learn how to protect your personal and financial information from identity theft. Discover essential tips, security practices, and steps to take if your identity is stolen.

Avoiding Imposter Scams: Key Tips and Strategies

Published: July 11, 2024

Imposter scams can be highly convincing and often lead to significant financial loss or personal information theft. Here are some essential tips to help you avoid falling victim to imposter scams.

Car Dealership Fraud: 9 Ways to Avoid these Shady Practices

Published: July 5, 2024

Many car dealerships know how to treat customers with respect and decency. Others, however, employ downright shady tactics to make a sale. Learning how to recognize these shady behaviors will save you time and money, and generally make the car-buying process the smooth and exciting experience it should be.

Summer Travel Scams: How to Spot and Avoid Them

Published: June 28, 2024

Summer is the perfect time to get away, relax, and explore new destinations. However, with the excitement of planning a summer vacation comes the risk of falling victim to sneaky travel scams. Here are some common travel scams to watch out for and tips on how to avoid them during your summer travels.

Synthetic Identity Theft: Recognize, Prevent, and Report

Published: June 20, 2024

Synthetic identity theft is a grave crime in which a fraudster crafts a false identity by blending real and fake identifying information.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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