Security Corner Blog

Fraud Alert vs. Credit Freeze - Which Should You Use?

Published: July 31, 2025

When it comes to protecting your identity, it's important to know your options. Two powerful tools available to help safeguard your credit are fraud alerts and credit freezes. While both aim to reduce your risk of identity theft, they work in different ways and the best choice depends on your situation.

Back-to-School Scams: Don't Fall for Phishing & Fakes

Published: July 25, 2025

From fake emails to impersonation texts, the back-to-school season is prime time for phishing attempts and social engineering scams. These attacks can cost you more than just money, they can compromise your identity, your child's information, and your peace of mind. Here's what to watch for and how to stay safe.

Rental Scams: Avoiding Fake Listings and Fraudulent Landlords

Published: July 17, 2025

In today's competitive housing market, finding the perfect rental can feel like a full-time job. Unfortunately, scammers are taking advantage of this urgency by posting fake listings or pretending to be landlords to collect deposits on properties that don't exist or aren't theirs to rent.

Spam Calls Won't Stop? Here's How to Fight Back

Published: July 10, 2025

Data breaches are just the beginning. From shady lead generators to social media oversharing, your phone number could be circulating in more places than you realize. This article breaks down a few lesser-known reasons spam calls won?t stop and how to shut them down for good.

Don't Get Shortchanged: How to Avoid Currency Exchange Scams

Published: July 10, 2025

Traveling abroad or sending money internationally? Currency exchange is a regular part of the process, but unfortunately, it's also an area where scammers frequently target. Whether you're exchanging cash at a kiosk, using a money transfer app, or shopping online, it's crucial to stay alert.

Summer Travel Tips to Protect Your Card Use

Published: July 3, 2025

Planning a summer getaway? Before you go, make sure your cards are protected. From digital wallets to real-time alerts and ATM safety, explore quick tips to keep your finances secure while you travel.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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