Additional Services

Additional Services

At United States Senate Federal Credit Union, banking doesn't just stop at accounts and loans. We offer our hard-working members a wide variety of supplemental services — online, by phone, and in branch. Find out more about these services below, and contact us for details.

Prepaid Cards

USSFCU offers a variety of prepaid cards that members can use wherever Visa® is accepted. Prepaid cards provide a more convenient and safer way to pay than cash. Interested? Find the card that fits your needs below and pick one up at one of our convenient branches.

 

Gift Card: Prepaid Visa® gift cards are accepted at virtually any merchant that accepts Visa® cards. Available in amounts from $10—$1,000. Head over to any USSFCU branch and pick one up today!

Reloadable Card: Need help sticking to your budget? Try a prepaid reloadable card that is available anywhere Visa® debit cards are accepted and allows you to control how much you spend. It’s a more secure alternative to cash.

Travel Card: Avoid the hassle of traveler’s checks with a prepaid Visa® travel card. Enjoy the convenience and flexibility that comes with worldwide card acceptance.

Foreign Currency

USSFCU takes pride in offering you the most convenient and secure method of purchasing foreign currency for over 100+ countries without paying the high fees found in currency exchange outlets. Order online now and come into a branch for pickup!

Domestic Wire Transfers

Need to send money? USSFCU members can move funds easily and securely with a wire transfer. Wire transfer processing hours are 10:00am and 2:00pm at any of our three, convenient locations or by contacting Member Services at 800.374.2758.

Direct Deposit

Direct Deposit is a free service that USSFCU provides to our valued members. Have your paycheck, Social Security, pension and many other recurring forms of income automatically deposited in any checking or savings account you choose. Get started today by downloading and filling out the PDF application!

Transfers

USSFCU offers the ability to transfer funds to any savings or checking account or to make a loan payment on a recurring basis. This can be set up for a fixed time or when you have an automatic deposit hit your account. Contact us for more information on how to sign up!

Visa® Account Updater (VAU)

VAU enables the secure exchange of card number and expiration date updates between USSFCU and participating card-on-file merchants. The VAU service takes the most recent Visa® card number and expiration date in our system and updates this information with merchants that have those specific cards on file.** Visa® automatically enrolls USSFCU members in this service. However, you can opt out at any time by contacting Card Services at  or by calling 800.374.2758.

*Usually a purchase fee of up to $6.95 may be charged by the credit union. Monthly inactivity fee of $2.95 after 12 consecutive months of inactivity. Lost/stolen replacement card fee of $5.00. United States Senate Federal Credit Union Visa® Gift Cards are issued by MetaBank® pursuant to a license from Visa® U.S.A. Inc, Member FDIC. Membership required. Valid Only in U.S. No Cash Access.

**Contact merchant(s) directly to find out if they participate in Visa® Account Updater. Visa® Account Updater is a Visa® service; not a USSFCU service.

Members' Voice Testimonials

USSFCU puts members first and helps people. Compared to U.S. banks, which forget their humble beginnings and often behave like (they are) above the law. Credit unions seem to have maintained their purpose and USSFCU is among the best. I am proud to be a member and grateful for the service provided by USSFCU.

- Karen · Huntsville, AL

I've been a member for about 31 years now and I've always been able to count on the USSFCU when I've really needed them.

- Russel · Baltimore, MD

Excellent customer service. Staff are knowledgeable, responsive and able to provide individualized help. I live in another state and am still amazed how easy it is to use USSFCU for all my financial needs. It has always been this way and with technology solutions, it is easier than ever. But it is the personal assistance that really makes the diffe...

- Joanne · Brooklyn, NY

Been a member for a very long time. I have always been treated with kindness and expertise. Keep up the good work!

- Sara · Washington, MD

Love the phone calls regarding possible suspicious activity with my account. It's reassuring to know that everything is safe.

- Kathryn · Columbia, MO

I would recommend the USSFCU based on the excellent customer service I have received from the Senate Credit unions I have visited (Eisenhower and GAO).

- Avis · Bowie, MD

Accessibility and customer service have been exceptional. I have been a member for almost 40 years and have always been satisfied with the service and professionalism of the staff.

- Charles · Rapid City, SD

USSFCU cares about those who bank with it and that caring is not lip service but translates into action.

- Akua · Washington, D.C.

I have been with the credit union for almost 15 years and all in all am extremely pleased with the service I have gotten. Definitely better than any bank.

- Adrian · Fredericksburg, VA

Very personable, solution based and takes in interest in your situation.

- Reno · Temecula, CA

Unfailing service by dedicated staff. I feel that USSFCU has my back. Staff has gone to bat for me whenever needed. I'm not aware on any mistake or inconvenience in my 30 years of membership. Excellent long term leadership, continuity and service by board.

- Lawrence · Darnestown, MD

Easy to become a member and superb customer support. I dealt with two different USSFCU representatives and they were fantastic. I was able to reach them immediately or if they were tied up they contacted me as soon as they became available. They helped me open an IRA and answered any and all questions with great attitudes and professionalism. They ...

- Adrienne · Wethersfield, CT

The credit union provides relatively good services and the security updates to the system are noticeable.

- Ophelia · Alexandria, VA

It took a matter of minutes to open the account and purchase a CD. The credit union that I have done business with for about 40 years took more than a week to close a joint account and transfer the funds to a new account when my husband died.

- Linda · Powder Springs, GA

Outstanding online and mobile banking services. Professional, Courteous, knowledgeable responsive staff!

- Michael · Crofton, MD

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