Additional Services

Additional Services

At United States Senate Federal Credit Union, banking doesn't just stop at accounts and loans. We offer our hard-working members a wide variety of supplemental services — online, by phone, and in branch. Find out more about these services below, and contact us for details.

Prepaid Cards

USSFCU offers a variety of prepaid cards that members can use wherever Visa® is accepted. Prepaid cards provide a more convenient and safer way to pay than cash. Interested? Find the card that fits your needs below and pick one up at one of our convenient branches.

 

Gift Card: Prepaid Visa® gift cards are accepted at virtually any merchant that accepts Visa® cards. Available in amounts from $10—$1,000. Head over to any USSFCU branch and pick one up today!

Reloadable Card: Need help sticking to your budget? Try a prepaid reloadable card that is available anywhere Visa® debit cards are accepted and allows you to control how much you spend. It’s a more secure alternative to cash.

Travel Card: Avoid the hassle of traveler’s checks with a prepaid Visa® travel card. Enjoy the convenience and flexibility that comes with worldwide card acceptance.

Foreign Currency

USSFCU takes pride in offering you the most convenient and secure method of purchasing foreign currency for over 100+ countries without paying the high fees found in currency exchange outlets. Order online now and come into a branch for pickup!

Domestic Wire Transfers

Need to send money? USSFCU members can move funds easily and securely with a wire transfer. Wire transfer processing hours are 10:00am and 2:00pm at any of our three, convenient locations or by contacting Member Services at 800.374.2758.

Direct Deposit

Direct Deposit is a free service that USSFCU provides to our valued members. Have your paycheck, Social Security, pension and many other recurring forms of income automatically deposited in any checking or savings account you choose. Get started today by downloading and filling out the PDF application!

Transfers

USSFCU offers the ability to transfer funds to any savings or checking account or to make a loan payment on a recurring basis. This can be set up for a fixed time or when you have an automatic deposit hit your account. Contact us for more information on how to sign up!

Visa® Account Updater (VAU)

VAU enables the secure exchange of card number and expiration date updates between USSFCU and participating card-on-file merchants. The VAU service takes the most recent Visa® card number and expiration date in our system and updates this information with merchants that have those specific cards on file.** Visa® automatically enrolls USSFCU members in this service. However, you can opt out at any time by contacting Card Services at  or by calling 800.374.2758.

*Usually a purchase fee of up to $6.95 may be charged by the credit union. Monthly inactivity fee of $2.95 after 12 consecutive months of inactivity. Lost/stolen replacement card fee of $5.00. United States Senate Federal Credit Union Visa® Gift Cards are issued by MetaBank® pursuant to a license from Visa® U.S.A. Inc, Member FDIC. Membership required. Valid Only in U.S. No Cash Access.

**Contact merchant(s) directly to find out if they participate in Visa® Account Updater. Visa® Account Updater is a Visa® service; not a USSFCU service.

Members' Voice Testimonials

I feel my money is safe, the service has always been top-notch and we've found it easy to use even though I probably haven't set foot in one of the branches in five years. Joining the credit union is one of the smartest things I've done.

- Richard · Washington, D.C.

USSFCU has been my first banking option for over 40 years - no fee atms - my grands are now members of the credit union and value their credit union membership also.

- Dennis · Washington, D.C.

USSFCU staff continues to be the best and always has my best interest.

- Mia · Brandywine, MD

The USSFCU has been an important part of my financial situation and has provided outstanding service.

- John · Reston, VA

Every experience with USSFCU has been extremely good right from the start. Our main account with USSFCU is a HELOC with zero over prime rate, which is almost unheard of. The customer service has always been excellent. And when we asked for a temporary payment break to navigate and reorient professionally due to the sudden and temporary financial im...

- Katie · Carlsbad, CA

I've always been treated very professionally and the person caring for my financial needs always listened to me and helped me in a way that was not stressful and beneficial to me.

- Rochelle · Washington, D.C.

USSFCU has never failed us in its' role of being the best bank ever. All the personnel are professional, friendly, efficient and have more than earned our trust, appreciation and admiration. We admire the way they are constantly evaluating, adapting and growing their services for the benefit of its' members. We are very grateful to have had this im...

- Penelope · Copper Hill, VA

Magnificent people, great help during the hard times.

- Ramy · Salt Lake, Utah

I've been banking here for over 20 years it's the best customer service. Credit card interest rates don't gouge at USSFCU. It's a wonderful place to bank.

- Craig · Alexandria, VA

Very personable, solution based and takes an interest in your situation.

- Reno · Temecula, CA

Unfailing service by dedicated staff. I feel that USSFCU has my back. Staff has gone to bat for me whenever needed. I'm not aware on any mistake or inconvenience in my 30 years of membership. Excellent long term leadership, continuity and service by board.

- Lawrence · Darnestown, MD

Easy to become a member and superb customer support. I dealt with two different USSFCU representatives and they were fantastic. I was able to reach them immediately or if they were tied up they contacted me as soon as they became available. They helped me open an IRA and answered any and all questions with great attitudes and professionalism. They ...

- Adrienne · Wethersfield, CT

The credit union provides relatively good services and the security updates to the system are noticeable.

- Ophelia · Alexandria, VA

It took a matter of minutes to open the account and purchase a CD. The credit union that I have done business with for about 40 years took more than a week to close a joint account and transfer the funds to a new account when my husband died.

- Linda · Powder Springs, GA

Outstanding online and mobile banking services. Professional, Courteous, knowledgeable responsive staff!

- Michael · Crofton, MD

I am very satisfied to belong to this institution and whenever I need support it is good to know that I count on you.

- Salvador · Waldorf, MD

This credit union is the best, I love the customer service and you can?t beat the interest rates. And I?m happy to be a member of this great credit union.

- James · Locust Grove, GA

Great staff helping all the time. Just a very well run company always good service.

- Charles · Alexandria

Always good service, especially when I telephone in. I have another credit union where, every time I call in, I have to wait a considerable amount of time before reaching a representative. When I worked on the Hill, it always was a pleasurable experience coming to the credit union office, whether to make a deposit or apply for a loan.

- Charles · Takoma Park, MD

Customer service via the phone is very helpful and easy to accomplish requests.

- Clarke · Alexandria, VA

Care about their clients and concerned about making sure they have the best rates and packages.

- George · Cape Coral, FL

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