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Telephone Banking (TeleAction)

With USSFCU’s telephone banking your accounts are just a phone call away. TeleAction is our 24-hour automated telephone banking service where you can get account balances, transfer funds between accounts, find out if a check has cleared, and perform a variety of other transactions. We have recently upgraded the services this system provides in order to give you and all of our members the best service possible when using TeleAction.


  • Voice recognition capability
  • Available in Spanish
  • Selection Options Have Changed

Connection to TeleAction will remain the same.

How to connect:

  1. Simply dial 800.374.2758 or 202.228.1156
  2. Follow the prompts to TeleAction service
  3. Enter your account number, followed by your PIN, followed by the pound sign (#)
  4. Choose one of the following options presented

Available in English and Spanish.

Please note: Your PIN is established at the time you open an account and can be changed by contacting us at 800.374.2758

Need additional assistance? Contact us for more information!

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

USSFCU has always been accommodating, easy to work with, and staff are always kind. I have every intention of keeping my account with this bank for a long, long time.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven?t had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

Read More testimonials.