Media Center

Custom ImageSenate Cents
Custom ImageUSSFCU Corner
Custom ImageSmall Business Corner
Custom ImagePress Releases
Custom ImageAdvisors' Corner
Understanding GAP Coverage: What It Is, Who Needs It, and Why It Matters

Understanding GAP Coverage: What It Is, Who Needs It, and Why It Matters

FOUND IN SENATE CENTS

Published: May 15, 2025

GAP coverage protects you from paying out of pocket if your car is totaled or stolen and you owe more than it's worth. Learn who needs it, when to skip it, and how USSFCU's GAP Plus offer can save you money.

2025 Capitol Police Appreciation Day - HR Division

2025 Capitol Police Appreciation Day - HR Division

FOUND IN USSFCU CORNER

Published: May 20, 2025

A Human Resources Department that cares.

Making the Leap: Turning Your Side Hustle into a Full-Time Business

Making the Leap: Turning Your Side Hustle into a Full-Time Business

FOUND IN SMALL BUSINESS CORNER

Published: March 12, 2025

If your side hustle is bringing in steady income, taking up more of your time, and showing strong growth potential, it may be time to consider making it your full-time business. Transitioning from part-time entrepreneur to full-time business owner requires financial planning, a solid strategy, and the right mindset.

When Imposters Pretend to Be Your Financial Institution: Protect Yourself from Account Takeovers

When Imposters Pretend to Be Your Financial Institution: Protect Yourself from Account Takeovers

FOUND IN SECURITY CORNER

Published: May 14, 2025

Today's fraudsters are digital con artists masters of disguise who impersonate your trusted financial institution (FI) to sneak into your accounts. This is not just a problem, it's a growing threat. Account Takeover (ATO) is one of the fastest-growing threats in personal finance, and it's crucial to be aware of it.

USSFCU Recognized Nationally Again as a 2025 USA Today Top Workplace

USSFCU Recognized Nationally Again as a 2025 USA Today Top Workplace

FOUND IN PRESS RELEASES

Published: May 21, 2025

USSFCU is proud to announce that it has once again been named a 2025 USA Today Top Workplace, a national recognition that celebrates organizations with exceptional workplace cultures.

IRA Rollovers: When, Why, and How to Do It Right

IRA Rollovers: When, Why, and How to Do It Right

FOUND IN ADVISORS' CORNER

Published: April 18, 2025

Changing jobs? Retiring? Or simply looking for more control over your retirement savings? An IRA rollover might be the right move, and understanding how it works can help you avoid costly mistakes. Whether you're moving funds from a 401(k) or consolidating old retirement accounts, here's what you need to know to roll over your retirement savings the smart way.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

Read More testimonials.