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Emergency Savings: Your Real-Life Safety Net

Emergency Savings: Your Real-Life Safety Net

FOUND IN SENATE CENTS

Published: September 9, 2025

Emergencies don't just disrupt your plans, they can derail your finances. This article explores why emergency savings matter, how much to aim for, and practical strategies to get started. Learn how a small safety net today can offer big peace of mind tomorrow.

Coast-to-Coast Connections: USSFCU at the Senate State Staff Conference

Coast-to-Coast Connections: USSFCU at the Senate State Staff Conference

FOUND IN USSFCU CORNER

Published: September 10, 2025

Connecting with Senate State District staffers from coast to coast on USSFCU benefits.

The Credit Union Advantage for Small Business Owners

The Credit Union Advantage for Small Business Owners

FOUND IN SMALL BUSINESS CORNER

Published: July 15, 2025

Starting or growing a business means making a lot of important decisions, including where to bank. While big banks may seem like the obvious choice, many small business owners are discovering that credit unions offer an edge that's hard to beat. If you're building a business, here's why working with a credit union like USSFCU can be one of the smartest moves you make.

What to Do If You've Been Scammed: 5 Steps to Protect Your Money and Identity

What to Do If You've Been Scammed: 5 Steps to Protect Your Money and Identity

FOUND IN SECURITY CORNER

Published: September 12, 2025

Falling for a scam can happen to anyone, but what you do next matters most. This article guides you through five essential steps to take right away, from reporting the fraud and securing your accounts to protecting your money and identity against future attempts.

USSFCU Wins Dual Honors at 2025 Broadcom Customer Achievement Awards

USSFCU Wins Dual Honors at 2025 Broadcom Customer Achievement Awards

FOUND IN PRESS RELEASES

Published: September 13, 2025

USSFCU is proud to announce that it has been named a 2025 Broadcom Customer Achievement Award winner, earning recognition in two prestigious categories: Americas Achiever of the Year and AI Innovator. The announcement was made at VMware Explore 2025 (#VMwareExplore), honoring organizations using VMware solutions to deliver visionary innovation, operational excellence, and measurable business outcomes.

3 Signs a Roth Conversion Might Make Sense for You

3 Signs a Roth Conversion Might Make Sense for You

FOUND IN ADVISORS' CORNER

Published: September 4, 2025

A Roth conversion could be a smart way to create tax-free income in retirement but it isn't right for everyone. Discover three signs a Roth conversion might make sense and explore helpful planning tools through Retirement Central to see how it could impact your financial future.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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