Media Center

Custom ImageSenate Cents
Custom ImageUSSFCU Corner
Custom ImageSmall Business Corner
Custom ImagePress Releases
Custom ImageAdvisors' Corner
Five Affordable Home Upgrades That Boost Comfort, Not Costs

Five Affordable Home Upgrades That Boost Comfort, Not Costs

FOUND IN SENATE CENTS

Published: October 15, 2025

You don't need a big budget to make your home more comfortable. From sealing drafts and upgrading insulation to adding smart thermostats and LED lighting, even small projects can make a big difference. Explore five affordable home improvements that boost comfort, lower costs, and make your space feel brand new.

Highlighting Financial Empowerment: USSFCU at the Aspen Institute Benefits & Wellness Fair

Highlighting Financial Empowerment: USSFCU at the Aspen Institute Benefits & Wellness Fair

FOUND IN USSFCU CORNER

Published: October 29, 2025

USSFCU attends the Aspen Institute Benefits & Wellness Fair to educate employees on the benefits of membership and our programs on financial literacy.

The Credit Union Advantage for Small Business Owners

The Credit Union Advantage for Small Business Owners

FOUND IN SMALL BUSINESS CORNER

Published: July 15, 2025

Starting or growing a business means making a lot of important decisions, including where to bank. While big banks may seem like the obvious choice, many small business owners are discovering that credit unions offer an edge that's hard to beat. If you're building a business, here's why working with a credit union like USSFCU can be one of the smartest moves you make.

Don't Fall for the Fake Utility Shutoff Scam

Don't Fall for the Fake Utility Shutoff Scam

FOUND IN SECURITY CORNER

Published: November 6, 2025

As the temperatures drop, scammers are turning up the heat literally. One of the most common scams this season involves fraudsters posing as representatives from your electric, gas, or water company. They'll call, text, or email you claiming your service will be shut off unless you make an immediate payment. The message sounds urgent and frightening. But it's all part of their plan to trick you.

USSFCU Commemorates 90 Years of Service and Innovation

USSFCU Commemorates 90 Years of Service and Innovation

FOUND IN PRESS RELEASES

Published: November 6, 2025

USSFCU proudly celebrates nine decades of member-focused service and financial innovation that have transformed a small Capitol Hill cooperative into a nationwide credit union serving members in all 50 states.

62, 67, or 70? When to Claim Social Security and How It Affects Your Benefits

62, 67, or 70? When to Claim Social Security and How It Affects Your Benefits

FOUND IN ADVISORS' CORNER

Published: November 6, 2025

The age you claim Social Security can change your benefits for life. Learn how starting at 62, waiting until full retirement age, or delaying to 70 affects your monthly income and how to decide what's right for your retirement goals.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

Read More testimonials.