Dream Team

Meet with a Mortgage Advisor

Make your appointment to meet in person and discuss rates, loan types, get some advice or start the loan process. There is no obligation or commitment with these meetings. They are simply a service to our members to inform and help members make the decision that is best for them.

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Exciting News!

We’re thrilled to share that we were recently honored with the Titanium Award from the Credit Union Mortgage Association. This recognition underscores our commitment to providing exceptional mortgage services.

Read Why Here

Our Mortgage Loan Officers (MLOs), USSFCU's Dream Team, serve as advisors for members who finance and refinance their homes through USSFCU. Our MLOs educate our members on USSFCU's loan programs and the application process while presenting rate options to best fit their needs.

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Kim Ta | NMLS# 468198

Kim Ta

Sr. Mortgage Loan Officer | Phone: 571.253.6355

Kim is equipped with over 20 years of banking and financial service experience. Kim graduated from the University of Maryland, College of Business and Management, with a Bachelor of Science in Finance, and has a dual Master of Science and Master of Business Administration in Financial Management from Johns Hopkins University.

Her work history includes various roles in consumer, mortgage and small business lending within the Washington Metropolitan area.

 

Jeremey Hill | NMLS# 1267086

Jeremey Hill

Sr. Mortgage Loan Officer | Phone: 571.253.6345

With over seven years of banking and financial service experience, Jeremey is dedicated to helping members determine which financial product best suits their needs. Jeremey holds a Bachelor of Science in Business Administration from Slippery Rock University of Pennsylvania, School of Business.

His professional profile includes experience in consumer lending, customer service, loan processing and mortgage lending. Jeremey takes pride in providing high-quality member service by staying compliant and current with industry standards.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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