Careers

Careers

Our Vision:

Founded in 1935, USSFCU has grown and changed over the years. Delivering top-tier financial solutions & services to our members with a unique culture of working better together has and will always remain our focal point.

Learn more about our unique history

Our Mission:

In the Senate Community tradition of service, USSFCU strives to improve the financial wellness of our members throughout all stages and circumstances of life. We do this by integrating sustainability and security into every financial solution.

Core Values:

We strive to live USSFCU’s core values of security, teamwork, respect, integrity, innovation and engagement in everything we do.

  • Security: We are devoted to maintaining our members’ trust by safeguarding their financial data and information.
  • Teamwork: We are friendly and we create a welcoming environment. We are truly “Better Together.”
  • Respect: We value everyone’s abilities, opinions and feedback to achieve trust, safety and well-being.
  • Integrity: We believe in being honest, showing a consistent and uncompromising adherence to ethical principles. “Do the right thing.”
  • InnoVation: We are bold in our thinking and action-taking, balancing risk with sound judgment to ensure safety and security.
  • Engagement:  We are accountable for being authentic, creating a genuine relationship, forgiving human error, and staying true to our word.

Diversity, Equity & Inclusion (DEI)

Our strategy builds on the foundation of ‘3Ts’: Trust, Transparency & Togetherness

The mission: To develop and promote strategies and best practices beyond racial, social, sexual, and gender diversity.

The vision: To empower all employees of the USSFCU to remove barriers such as but not limited to social injustice, inequality, and racial trauma.

DEI is a continuous journey to ensure everyone feels supported, respected, and included. An essential cornerstone of this strategy is ensuring that we celebrate different cultures and experiences and educate and work to eliminate misconceptions, myths, and stereotypes.

At the United States Senate Federal Credit Union, we take DEI seriously!

Watch the Full Interview

USSFCU Benefits:

In addition to competitive salaries, we offer these exceptional benefits:

  • Health insurance, including medical, dental, prescription, vision
  • 401(k) retirement plan
  • Incentive bonus
  • 12 holidays, 15 vacation days, 9.75 sick days
  • Flexible Spending Account for medical and dependent care
  • Life insurance
  • Free parking or Metro SmartBenefits
  • Tuition reimbursement
  • Monthly Leadership Employee Book Club
  • Monthly Leadership Management Training
  • All Staff Monthly Training Session Events
  • Team Building Sessions
  • Pathways – Employee Development
  • Quarterly Engagement Surveys
  • Quarterly Town Hall Events

Everything USSFCU does begins and ends with one thing – taking care of our members. It is at the heart of everything we do and has been that way since 1935.

Come join the USSFCU family!
>> Current Career Opportunities <<

Culture Badges: Achieved with 2022 Top Workplaces Survey

Join our Team!

Transparency in Coverage (“TiC”)
To review disclosures of pricing and cost-sharing under health plans via our carrier, CareFirst, Click Here.

Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

United States Senate Federal Credit Union invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This plan is available for inspection upon request by contacting Stefanie Mortenson. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Stefanie Mortenson at 800.374.2758 or . For more information about Equal Opportunity Employment, click here.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

Read More testimonials.