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About USSFCU

Our Vision:

Founded in 1935, USSFCU has grown and changed over the years. Delivering top-tier financial solutions & services to our members with a unique culture of working better together has and will always remain our focal point.

Learn more about our unique history

Our Mission:

In the Senate Community tradition of service, USSFCU strives to improve the financial wellness of our members throughout all stages and circumstances of life. We do this by integrating sustainability and security into every financial solution.

Core Values:

We strive to live USSFCU’s core values of security, teamwork, respect, integrity, innovation and engagement in everything we do.

  • Security: We are devoted to maintaining our members’ trust by safeguarding their financial data and information.
  • Teamwork: We are friendly and we create a welcoming environment. We are truly “Better Together.”
  • Respect: We value everyone’s abilities, opinions and feedback to achieve trust, safety and well-being.
  • Integrity: We believe in being honest, showing a consistent and uncompromising adherence to ethical principles. “Do the right thing.”
  • InnoVation: We are bold in our thinking and action-taking, balancing risk with sound judgement to ensure safety and security.
  • Engagement:  We are accountable for being authentic, creating a genuine relationship, forgiving human error, and staying true to our word.

USSFCU's Diversity, Equity and Inclusion (DEI) Initiative:

The DEI program builds on a foundation of the ‘3Ts’ – trust, transparency, and togetherness.

  • The mission: To develop and promote strategies and best practices within the realms of racial, social, sexual, and gender diversity.
  • The vision: To empower all employees of USSFCU to remove barriers such as but not limited to social injustice, inequality, and racial trauma.

An important cornerstone of this program is ensuring that we don’t merely celebrate different cultures and experiences but also educate and work to eliminate misconceptions, myths, and stereotypes.

Our History:

On October 8, 1935, at the height of the Great Depression, nine United States Senate employees pooled their resources and chartered the United States Senate Employees Federal Credit Union with just $45.00. Their goal was to provide quality financial services to workers throughout the Senate.

The following is a list of the organizers as listed in the organization certificate:

  • Charles E. Alden, assistant custodian, Senate Office Buildings
  • Mack D. Chestnutt, staff of Senator Bachman (Tennessee)
  • Blaine S. Hollimon, Jr., Senate Committee on Public Buildings and Grounds
  • William E. Howard, Office of the Secretary of the Senate and staff of Senator Costigan (Colorado),
  • Harry E. Cain, Office of the Secretary of the Senate
  • Edwin L. Swope, staff of Senator Hatch (New Mexico)
  • J. M. Henderson, Office of the Secretary of the Senate
  • D. Roland Potter, Senate Committee on Military Affairs
  • Morris Sheppard, U.S. Senator, Texas

Each organizer received one share for their $5 deposit and this remains the minimum deposit amount to open an account with the Credit Union to this very day. The nine organizers signed the charter on October 3rd, 1935 and it was ratified by the Farm Credit Administration Governor, William I. (Bill) Myers, on October 8th, 1935. Thus began the story of the United States Senate Employees Federal Credit Union.

Initially operating out of an office in the Russell Senate Office Building, United States Senate Employees Federal Credit Union enjoyed decades of continuous membership and revenue growth. During this time the Credit Union also opened its membership up to include employees from the Architect of the Capitol and the U.S. Supreme Court. In October of 1983, the Credit Union branch and operations would expand, moving into the newly constructed Hart Senate Office Building. By the time of its 50th Anniversary in 1985, the institution would serve over 15,000 members.

In the following years, a name change to United States Senate Federal Credit Union (USSFCU) in 1990 and mergers with three other federal credit unions — the Government Accountability Office Federal Credit Union (GAOFCU), the District of Columbia Unemployment Federal Credit Union (DCUFCU), and American Trucking Association Federal Credit Union (ATAFCU) — helped USSFCU achieve dramatic growth into the new century. During this time of growth and expansion, the headquarters moved from the Hart Senate Office Building on Capitol Hill to a new facility located in Alexandria, VA. This new facility would be dedicated to longtime board member and one of those in attendance at the organization meeting on October 8, 1935 - J. Lewey Caraway.

In fact, by the time of its 65th Anniversary in 2000, USSFCU assets had reached $204 million and its membership stood at over 28,000. This decade proved to be filled with periods of expansion as USSFCU recruited close to 100 new employee and member groups to its ever-expanding field of membership. However, this decade was also filled with difficulty and trying time. Economic difficulties followed the terrorist attacks on the World Trade Center and Pentagon and later in the decade the Great Recession starting in 2007. USSFCU shined during these trying times as we were able to provide assistance to members and help them weather these economic storms. The recovery was slow but in the same manner that the founders' came together during the Great Depression, this generation would as well and lead USSFCU and its members to better days ahead.

The 2010s saw a gradual recovery from the economic downturn of the previous decade and then one of the largest growth periods on record for USSFCU. A combination of growth and expansion in the region in addition to strategic relationship development with select employee groups yielded multiple double-digit growth periods toward the end of the decade. As the Credit Union rang in the 2020 New Year, USSFCU celebrated crossing the $1 billion mark for a financial institution.

In the Senate Community tradition of service, USSFCU strives to improve the financial wellness of our members throughout all stages and circumstances of life. We do this by integrating sustainability and security into every financial solution. USSFCU has grown and changed over the years but delivering top-tier financial solutions & service with a unique culture of working better together will always remain our focal point. We do this by staying grounded in USSFCU’s core values of security, teamwork, respect, integrity, innovation and engagement. Most of all, our bottom line or asset size will never be the way we measure success. Everything USSFCU does begins and ends with one thing – taking care of our members. It is at the heart of everything we do and has been that way since 1935.

A Timeline of Continuous Growth

1935 – On October 8, 1935, nine United States Senate employees officially chartered the United States Senate Employees Federal Credit Union. For its first several decades the institution would operate out of the Russell Senate Office Building, named after Senator Richard B. Russell, who represented the State of Georgia in the Senate from 1933 to 1971.

1970 – USSEFCU exceeds $3 million in assets.

1974 – USSEFCU exceeds $10 million in assets.

1983 – To accommodate its continued growth, USSEFCU relocates from its office in the Russell Senate Office Building to the newly opened Hart Senate Office Building, which is named after Senator Philip Hart of Michigan, who during his 17-year Senate career was known as the “Conscience of the Senate”.

1985 – As USSEFCU celebrates its 50th Anniversary and membership has grown to over 15,000. 

1986 – USSEFCU exceeds $50 million in assets.

1990 – United States Senate Employees Federal Credit Union Board, in order to help set the stage for future expansion, formally approves a name change to the United States Senate Federal Credit Union (USSFCU).

1992 – The USSFCU Board approves a merger with the Government Accountability Office (GAO) Federal Credit Union, adding 2,700 new USSFCU members and enabling the opening of a second full-service USSFCU branch in the GAO Building at 441 G Street NW. 

1992 – USSFCU exceeds $100 million in assets.

1993 – USSFCU opens a new operations center in Alexandria, Virginia.

2000 – USSFCU celebrates its 65th Anniversary as assets reach $204 million and membership surges past 28,000.

2002 – USSFCU’s third branch opens in Alexandria, VA.

2002 – After a significant investment, USSFCU launches online banking.

2003 – USSFCU exceeds $300 million in assets.

2005 – A new call center and business continuity facility opens in Central Virginia to support USSFCU’s member services and to serve as a backup operations center in the event of a natural disaster.

2008 – USSFCU exceeds $400 million in assets.

2010 – USSFCU celebrates its 75th Anniversary.

2011 – USSFCU exceeds $500 million in assets.

2012 – USSFCU relaunches its online banking platform and is now able to offer members even more innovative online banking services. 

2015 – As USSFCU celebrates its 80th Anniversary, the credit union has grown to serve more than 32,000 members and manage over $550 million in assets.

2016 – USSFCU exceeds $600 million in assets.

2017

  • Upgraded to a new and improved website—offering enhanced user-friendly capabilities and updated Online Banking features.
  • Implemented early ACH posting, allowing members access to their direct deposit funds up two (2) days early.
  • Donated a total of $50,000 to food banks and shelters in the Washington, DC and Virginia areas.
  • Introduced the Bump Rate Certificate—an exciting new savings product that allows members the opportunity to bump up to a higher earning rate during the term of the certificate.
  • Launched Member Business Services—providing a line of financial products designed especially for businesses and nonprofit organizations.
  • Ended the year with a special thank you to our members—distributing a total of $165,000 in special dividends ($5) to all qualified members throughout the 2017 Holiday season.

2018

  • Started the new year by raising rates on all savings products, making USSFCU a national leader in deposit rates.
  • Visa® Instant Issue: Debit and Credit Cards that can now be printed instantly—allowing members to leave any USSFCU branch with a ready to use, fully functioning account in just minutes.
  • Received a 5-Star Rating with Bankrate.com and ranked #79 in the Top 200 Healthiest Credit Unions in the Nation with DepositAccounts.com by Lending Tree.
  • Grew to a total of $715 million in Total Assets—a USSFCU milestone.

2019

  • Offered the Top Jumbo 5-Year Share Certificate Rate in the Nation
  • Ranked as the Top Performing Credit Union in the Nation by S&P Global Market Intelligence
  • Updated our fleet of ATMs throughout the DC metro area
  • Bank to bank loan payments available through Online Banking
  • Expanded and enhanced our Mortgage Department
  • Ranked as one of 2019 Top 200 Healthiest Credit Unions by Deposit Accounts by Lending Tree
  • Ended 2020 as a $1 Billion Financial Institution

2020

  • Created Crisis Management Team in response to the COVID-19 Pandemic
  • Moved entire USSFCU work force from in-office to remote work
  • Offered deferments to members, eliminated certain fees and created a relief loan
  • Offered PPP loans to Small Business Members
  • ACH Loan Origination service implemented
  • Performed deep cleanings in back-office and branch locations, sanitizer station and Plexiglas guards installed and PPE provided to staff
  • Implemented a three phased approach to reopening starting in late May
  • Eisenhower Branch reopens drive-thru and appointment only lobby

2021

  • Introduced MyCardRules™—an app-based service that gives members the ability to manage their cards all from a smart phone.
  • Launched Retirement Central to give our members an easier way to plan, open and manage IRAs.
  • Revamped our Smart Rewards Platform to provide more products and a brand-new user experience.
  • Celebrated official grand opening of new Bertie Bowman Headquarters Building and flagship branch in the Braddock Metro neighborhood of Alexandria, VA.
  • Launched After-Hours Call Center to better serve our members in the evenings, weekends, and holidays.
  • Partnered with CU Student Choice to provide all new student lending, refinancing and education services to our members.
  • Ended 2021 by distributing $1.7 million directly back to our members in the form of special holiday dividends.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

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