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Merchant Services

Could your current card processing service be hurting your bottom line?

USSFCU Merchant Services has solutions that can help.

As emerging technologies change the landscape of the payment industry, you can trust us to find scalable solutions that will work for your business— now and in the future.

Optimize. Train. Save.

As a member-owned, not-for-profit organization, USSFCU is a perfect fit for nonprofit organizations and small businesses in the Washington DC area. According to the Forbes Nonprofit Council, changes in the tax code may affect the contribution levels of some donors and the performance of the stock market always influences donor contributions and gifting outreach. With this in mind, we understand that this could cause nonprofits specifically to be more conservative in budget management and program planning. USSFCU is confident that by utilizing our innovative merchant services solutions coupled with training, we can find ways to cut costs and help save on your bottom line.

  • Serving the D.C. Metro area for over 80 years
  • Providing Merchant Services since 1996
  • Employs an entire team of in-house customer service professionals; no outsourcing
  • Competitive rates and no hidden fees; meet or beat pricing
  • Specific solutions for many vertical markets: retail, medical, restaurant, B2B, nonprofit & more

Optimize and Start Saving Today!
We can have you operational with a fully optimized system in less than 48 hours.

Want to see how we can help you cut costs? Set up a free consultation today.
Contact: Denis O’Donovan (VP of Business Development) or James Ruley (VP of Business Services)

USSFCU selected USB Payment Processing as our preferred merchant services provider because of

USB’s commitment to customer service and industry-leading processing rates.

Product Highlights:

  • In-person training provided
  • 24/7 Technical Support
  • API/Third-Party Integrations
  • Month-to-month Option
  • No Capped Monthly Volume
  • PCI-compliant technology and data security

We can meet the needs of every business.

  • Credit and debit card processing
  • Mobile pay
  • EMV
  • Recurring billing
  • Wireless transactions
  • Online processing
  • Gift cards
  • Electronic check processing

At Your Place of Business

  • Point of sale system
  • Tabletop terminal
  • Wireless terminal
  • Ability to access your account online
  • View your statements
  • Monitor transaction and settlement activity
  • Manage and respond to chargebacks and retrievals
  • Research cardholder activity and authorization records

Problem:

A well-established and respected nonprofit association in the Greater Washington DC area needed help streamlining their revenue. Their credit card processing expenses had increased to over $60,000 a year. While their processing volume had grown substantially, their cost of doing business made operating events cost prohibitive.

Solution:

After auditing and analyzing credit card processing statements and methods, we identified significant areas for optimization. Innovative software paired with a set of best practices will ensure the lowest possible rate on each transaction.

Results:

  • Lower Expense of Transactions:
    Saved up to $24,000 annually simply by altering the way they process cards.
  • Ensure Great Service at Great Pricing:
    Provided staff training on new practices.
  • The Formula For Results is Simple.
    Transaction Optimization + New Practice Training = Bottom Line Savings

40% DECREASE IN PROCESSING COSTS

Download Printable Case Study

Merchants with all-inclusive, flat-rate packaged monthly and franchisee program processing fees are not eligible for this offer. Payment processing offer not available to merchants processing over $2 million in Visa® and MasterCard® processing volume annually and not available to businesses currently processing with USB Payment Processing NE, Inc. Limit one small business package per merchant, regardless of the number of business locations. Package will can be redeemed within 60 days of cost comparison analysis. Other fees may apply. Offer may be extended, modified or discontinued at any time without notice and may vary by market. Not valid with any other merchant services offer.

Contact United States Senate Federal Credit Union for more details. Merchant services provided by USB Payment Processing NE, Inc. and are subject to credit approval.

Members' Voice Testimonials

USSFCU puts members first and helps people. Compared to U.S. banks, which forget their humble beginnings and often behave like (they are) above the law. Credit unions seem to have maintained their purpose and USSFCU is among the best. I am proud to be a member and grateful for the service provided by USSFCU.

I've been a member for about 31 years now and I've always been able to count on the USSFCU when I've really needed them.

Excellent customer service. Staff are knowledgeable, responsive and able to provide individualized help. I live in another state and am still amazed how easy it is to use USSFCU for all my financial needs. It has always been this way and with technology solutions, it is easier than ever. But it is the personal assistance that really makes the diffe...

Been a member for a very long time. I have always been treated with kindness and expertise. Keep up the good work!

Love the phone calls regarding possible suspicious activity with my account. It's reassuring to know that everything is safe.

I would recommend the USSFCU based on the excellent customer service I have received from the Senate Credit unions I have visited (Eisenhower and GAO).

Accessibility and customer service have been exceptional. I have been a member for almost 40 years and have always been satisfied with the service and professionalism of the staff.

USSFCU cares about those who bank with it and that caring is not lip service but translates into action.

I have been with the credit union for almost 15 years and all in all am extremely pleased with the service I have gotten. Definitely better than any bank.

Very personable, solution based and takes in interest in your situation.

Unfailing service by dedicated staff. I feel that USSFCU has my back. Staff has gone to bat for me whenever needed. I'm not aware on any mistake or inconvenience in my 30 years of membership. Excellent long term leadership, continuity and service by board.

Easy to become a member and superb customer support. I dealt with two different USSFCU representatives and they were fantastic. I was able to reach them immediately or if they were tied up they contacted me as soon as they became available. They helped me open an IRA and answered any and all questions with great attitudes and professionalism. They ...

The credit union provides relatively good services and the security updates to the system are noticeable.

It took a matter of minutes to open the account and purchase a CD. The credit union that I have done business with for about 40 years took more than a week to close a joint account and transfer the funds to a new account when my husband died.

Outstanding online and mobile banking services. Professional, Courteous, knowledgeable responsive staff!

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