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Merchant Services

Could your current card processing service be hurting your bottom line?

USSFCU Merchant Services has solutions that can help.

As emerging technologies change the landscape of the payment industry, you can trust us to find scalable solutions that will work for your business— now and in the future.

Optimize. Train. Save.

As a member-owned, not-for-profit organization, USSFCU is a perfect fit for nonprofit organizations and small businesses in the Washington DC area.

According to the Forbes Nonprofit Council, changes in the tax code may affect the contribution levels of some donors and the performance of the stock market always influences donor contributions and gifting outreach. With this in mind, we understand that this could cause nonprofits specifically to be more conservative in budget management and program planning. USSFCU is confident that by utilizing our innovative merchant services solutions coupled with training, we can find ways to cut costs and help save on your bottom line.

  • Serving the D.C. Metro area for over 80 years
  • Providing Merchant Services since 1996
  • Employs an entire team of in-house customer service professionals; no outsourcing
  • Competitive rates and no hidden fees; meet or beat pricing
  • Specific solutions for many vertical markets: retail, medical, restaurant, B2B, nonprofit & more

Optimize and Start Saving Today! We can have you operational with a fully optimized system in less than 48 hours.

Want to see how we can help you cut costs? Set up a free consultation today. Contact [email protected].

USSFCU selected USB Payment Processing as our preferred merchant services provider because of their commitment to customer service and industry-leading processing rates. Product highlights include:

  • In-person training provided
  • 24/7 Technical Support
  • API/Third-Party Integrations
  • Month-to-month Option
  • No Capped Monthly Volume
  • PCI-compliant technology and data security

We can meet the payment processing needs of every business.

  • Credit and debit card processing
  • Mobile pay
  • EMV
  • Recurring billing
  • Wireless transactions
  • Online processing
  • Gift cards
  • Electronic check processing

At Your Place of Business

  • Point of sale system
  • Tabletop terminal
  • Wireless terminal
  • Ability to access your account online
  • View your statements
  • Monitor transaction and settlement activity
  • Manage and respond to chargebacks and retrievals
  • Research cardholder activity and authorization records

Problem:

A well-established and respected nonprofit association in the Greater Washington DC area needed help streamlining their revenue. Their credit card processing expenses had increased to over $60,000 a year. While their processing volume had grown substantially, their cost of doing business made operating events cost prohibitive.

Solution:

After auditing and analyzing credit card processing statements and methods, we identified significant areas for optimization. Innovative software paired with a set of best practices will ensure the lowest possible rate on each transaction.

Results:

  • Lower Expense of Transactions:
    Saved up to $24,000 annually simply by altering the way they process cards.
  • Ensure Great Service at Great Pricing:
    Provided staff training on new practices.
  • The Formula For Results is Simple.
    Transaction Optimization + New Practice Training = Bottom Line Savings

40% DECREASE IN PROCESSING COSTS

Download Printable Case Study

Merchants with all-inclusive, flat-rate packaged monthly and franchisee program processing fees are not eligible for this offer. Payment processing offer not available to merchants processing over $2 million in Visa® and MasterCard® processing volume annually and not available to businesses currently processing with USB Payment Processing NE, Inc. Limit one small business package per merchant, regardless of the number of business locations. Package will can be redeemed within 60 days of cost comparison analysis. Other fees may apply. Offer may be extended, modified or discontinued at any time without notice and may vary by market. Not valid with any other merchant services offer.

Contact United States Senate Federal Credit Union for more details. Merchant services provided by USB Payment Processing NE, Inc. and are subject to credit approval.

Members' Voice Testimonials

I feel my money is safe, the service has always been top-notch and we've found it easy to use even though I probably haven't set foot in one of the branches in five years. Joining the credit union is one of the smartest things I've done.

USSFCU has been my first banking option for over 40 years - no fee atms - my grands are now members of the credit union and value their credit union membership also.

USSFCU staff continues to be the best and always has my best interest.

The USSFCU has been an important part of my financial situation and has provided outstanding service.

Every experience with USSFCU has been extremely good right from the start. Our main account with USSFCU is a HELOC with zero over prime rate, which is almost unheard of. The customer service has always been excellent. And when we asked for a temporary payment break to navigate and reorient professionally due to the sudden and temporary financial im...

I've always been treated very professionally and the person caring for my financial needs always listened to me and helped me in a way that was not stressful and beneficial to me.

USSFCU has never failed us in its' role of being the best bank ever. All the personnel are professional, friendly, efficient and have more than earned our trust, appreciation and admiration. We admire the way they are constantly evaluating, adapting and growing their services for the benefit of its' members. We are very grateful to have had this im...

Magnificent people, great help during the hard times.

I've been banking here for over 20 years it's the best customer service. Credit card interest rates don't gouge at USSFCU. It's a wonderful place to bank.

Very personable, solution based and takes an interest in your situation.

Provides excellent customer service and this is demonstrated by their great attention to detail. USSFCU provides excellent financial products and professional communication.

I joined in 1975 when I began my 41 year career in the U.S. Senate. It was a family and still is - one to be depended on in times of need and for advice.

The credit union provides relatively good services and the security updates to the system are noticeable.

All of my children and grandchildren have USSFCU accounts now. I really admire USSFCU and its staff completely, they have always looked out for my interests.

Outstanding online and mobile banking services. Professional, Courteous, knowledgeable responsive staff!

I am very satisfied to belong to this institution and whenever I need support it is good to know that I count on you.

This credit union is the best, I love the customer service and you can?t beat the interest rates. And I?m happy to be a member of this great credit union.

Great staff helping all the time. Just a very well run company always good service.

Always good service, especially when I telephone in. I have another credit union where, every time I call in, I have to wait a considerable amount of time before reaching a representative. When I worked on the Hill, it always was a pleasurable experience coming to the credit union office, whether to make a deposit or apply for a loan.

Customer service via the phone is very helpful and easy to accomplish requests.

Care about their clients and concerned about making sure they have the best rates and packages.

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