Security Corner Blog

Ignore phony banking texts and phone calls

Published: August 11, 2022

Banks nationwide have reported fake text messages and scam calls to their customers. The Better Business Bureau urges all individuals to take precaution and has issued these tips on how to avoid this potentially dangerous con.

What to Do if Your Information Is Found on the Dark Web

Published: July 5, 2022

If you've heard of the dark web, you might be worried that criminals can use it to steal your identity and access accounts. And you have a valid reason for being concerned. You can check to see where your information appears with a free dark web scan. And while there might not be a simple way to get your information removed from the dark web, you can take measures to protect your accounts and identity.

Top 10 Scams Targeting Seniors

Published: May 11, 2022

Some scammers deliberately target seniors by preying on desires and circumstances. Watch out for these scams, and learn how to help protect yourself from scammers' latest tactics.

The Latest Scams You Need to Be Aware of in 2022

Published: April 12, 2022

Scammers continue to prove that there's no rest for the wicked. While their goals - to get your personal information and money - remain the same year in and year out, their strategies constantly change with the times. Fraudsters know people are most vulnerable when they're desperate or scared, and they may use crises and pressure tactics to prey on their victims. As in previous years, many of the latest scams in 2022 are twists on existing scams, and the measures that have protected you for years can still apply. However, watch out for a few new types of attacks.

What You Need to Know About Triangulation Fraud

Published: March 28, 2022

While online shopping has taken a lot of the stress and hassle out of buying things, the convenience of it has also created openings for new kinds of online scams. Sometimes, as in the case of triangulation fraud, customers and merchants can even become unwitting participants.

Tax-Related Identity Theft Crimes

Published: February 15, 2022

Tax-related identity theft occurs when someone uses your Social Security to file a fraudulent tax return in your name, claiming a tax refund.You may not know you're a victim of identity theft until you're notified by the IRS of a possible issue with your return.The IRS recommends taking these important steps to safeguard your information.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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