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Scam Alert: 'Prove to Me You Are a Human and Not a Bot'

Published: November 15, 2021

First the scammer is a fake buyer, then once they trick victims into authenticating Google Voice accounts, the scammer becomes a fake seller - potentially ensnaring a second generation of victims who pay for goods they never receive.

What Is Synthetic Identity Theft?

Published: November 12, 2021

Synthetic identity theft is the creation of a completely new identity, usually in order to create a credit account, live or work in the U.S. or qualify for benefits. It involves fraudsters using a combination of fake information, such as a fictitious name, and real data, like a child's Social Security number, to create fraudulent accounts.

Avoid these 6 Black Friday Scams

Published: November 8, 2021

Here are six common Black Friday scams and help on how to do your holiday shopping without becoming a victim.

What Is Account Takeover Fraud and How Can You Prevent It?

Published: November 3, 2021

Account takeover fraud - in which bad actors use stolen credentials to commandeer real credit card, shopping or even government benefit accounts - is one of the most common forms of identity theft. Here's what you need to know about account takeover fraud and how to protect yourself.

10 Identity Protection Tools and Measures You Can Use

Published: September 17, 2021

There might not be a way to completely protect yourself from identity theft short of living completely off the grid. And even that might not be enough. Thieves love low-hanging fruit, however, and putting up your defenses can make you a more difficult - and therefore less appealing - target. Here are different tools you can use and actions you can take to help protect yourself from identity theft.

Online Car-Buying Scams to Watch Out For

Published: August 17, 2021

Online car-buying scams come in the form of fake ads, gift card ripoffs, fraudulent wire transfers, title washing, "curbstoning," identity theft, fake escrows, payment plans and phony checks. The financial toll of these scams adds up to millions of dollars a year. Here's what you can do to save yourself the trouble.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

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