Small Business Corner

Budget vs. Forecast: Key Differences You Need to Know

Published: January 5, 2022

For businesses, it's critical to have an accurate budget and an accurate forecast. This is especially true of small businesses where a single oversight can leave a business owner strapped for cash or, worse, having to let an employee go.

Small-Business Outlook: 6 Predictions for 2022

Published: December 15, 2021

What does 2022 hold for small-business owners? Will supply chain issues ease? Will hiring pick up? And what's in store for business lending absent two of the Small Business Administration's main COVID-19 relief programs? NerdWallet's business writers touch on those topics and more with their predictions for the coming year.

How to Create Growth Opportunities for Employees Even If You're a Small Company

Published: December 2, 2021

Employee advancement opportunities encourage strong job performance and motivate workers to push through complex tasks or trying times; however, small businesses may have a limited number of positions available and smaller budgets for promotions. Overcoming obstacles to internal employee development can help your company stay competitive and retain top talent.

6 Ways to Make Your Business More Agile

Published: September 17, 2021

The onset of the COVID-19 pandemic was disruptive for many small businesses. However, there are insights that can be drawn from this experience - and these could help your business survive the next challenge or capitalize on an unexpected opportunity.

Should You Grow Your Business? 6 Questions to Help You Decide

Published: August 17, 2021

Here are some questions to consider to help you decide what comes next for your small business:

3 Lessons on PPP Loan Forgiveness From Small-Business Owners

Published: July 28, 2021

Despite the confusion, delays and headaches many small-business owners endured to secure a Paycheck Protection Program loan, having the balance forgiven may prove surprisingly, refreshingly simple.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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