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A Message from our President

Regarding the unthinkable events that transpired on Wednesday, January 6, 2021.

To our members and employees of our member groups who endured the unthinkable events that transpired at the U.S. Capitol this past Wednesday, our hearts go out to you. To those placed on the front lines to defend and protect our nation's Capital in the face of an overwhelming catastrophe, we are forever grateful for your bravery and sacrifice. It is my great hope we can heal as a community and nation and turn this tragic moment into a touchstone for inspiring unity.

All of our USSFCU staff are safe as we made the decision to close our Senate Hart Branch on January 6 and it remained closed throughout last week. We all must take the time to reflect and process everything that has happened but we must also continue to move forward. That being said, the Senate Hart Branch will reopen on Monday, January 11, 2021 for regular business hours.

If there is anything the USSFCU family can do to help during this time, know that we are always here for our members and the communities we serve. Please feel free to reach out any time. We hope for brighter days ahead in the new year.

Timothy L. Anderson
USSFCU President & CEO

 


Diversity, Equity & Inclusion

Like the rest of the world, we witnessed the abhorrent act resulting in the death of George Floyd. The United States Senate Federal Credit Union (USSFCU) extends our deepest and heartfelt condolences to the Floyd family and all who are suffering inexplicable loss due to inequality and discrimination. We join with the National Credit Union Administration (NCUA), the Credit Union National Association (CUNA) and others in our industry to pray for peace, healing and justice for our nation and all its citizens.
 
The USSFCU was established during the height of the Great Depression to provide affordable financial services to all. The credit union motto of people helping people is a bedrock principle for our institution. Discrimination, inequity and exclusion are contrary to this principle and the basic principle of humanity. At USSFCU, we stand with our members, employees and volunteers against systemic racism and all forms of injustice. We support an environment of diversity, equity and inclusion (DEI).
 
As we continue to battle and recover from the devastating impact of COVID-19, we lift up our country during these turbulent times and reiterate USSFCU has been here for 85 years helping our members and employees.
 
Credit unions are uniquely built to effectuate change. The passion throughout the country aligns with our principle of people helping people and serves as the driver to alter the trajectory in our nation. We will get through this—and we will get through it together.
 
Sincerely,
Timothy L. Anderson
President and CEO
United States Senate Federal Credit Union

Members' Voice Testimonials

I feel my money is safe, the service has always been top-notch and we've found it easy to use even though I probably haven't set foot in one of the branches in five years. Joining the credit union is one of the smartest things I've done.

USSFCU has been my first banking option for over 40 years - no fee atms - my grands are now members of the credit union and value their credit union membership also.

USSFCU staff continues to be the best and always has my best interest.

The USSFCU has been an important part of my financial situation and has provided outstanding service.

Every experience with USSFCU has been extremely good right from the start. Our main account with USSFCU is a HELOC with zero over prime rate, which is almost unheard of. The customer service has always been excellent. And when we asked for a temporary payment break to navigate and reorient professionally due to the sudden and temporary financial im...

I've always been treated very professionally and the person caring for my financial needs always listened to me and helped me in a way that was not stressful and beneficial to me.

USSFCU has never failed us in its' role of being the best bank ever. All the personnel are professional, friendly, efficient and have more than earned our trust, appreciation and admiration. We admire the way they are constantly evaluating, adapting and growing their services for the benefit of its' members. We are very grateful to have had this im...

Magnificent people, great help during the hard times.

I've been banking here for over 20 years it's the best customer service. Credit card interest rates don't gouge at USSFCU. It's a wonderful place to bank.

Very personable, solution based and takes an interest in your situation.

Provides excellent customer service and this is demonstrated by their great attention to detail. USSFCU provides excellent financial products and professional communication.

I joined in 1975 when I began my 41 year career in the U.S. Senate. It was a family and still is - one to be depended on in times of need and for advice.

The credit union provides relatively good services and the security updates to the system are noticeable.

All of my children and grandchildren have USSFCU accounts now. I really admire USSFCU and its staff completely, they have always looked out for my interests.

Outstanding online and mobile banking services. Professional, Courteous, knowledgeable responsive staff!

I am very satisfied to belong to this institution and whenever I need support it is good to know that I count on you.

This credit union is the best, I love the customer service and you can?t beat the interest rates. And I?m happy to be a member of this great credit union.

Great staff helping all the time. Just a very well run company always good service.

Always good service, especially when I telephone in. I have another credit union where, every time I call in, I have to wait a considerable amount of time before reaching a representative. When I worked on the Hill, it always was a pleasurable experience coming to the credit union office, whether to make a deposit or apply for a loan.

Customer service via the phone is very helpful and easy to accomplish requests.

Care about their clients and concerned about making sure they have the best rates and packages.

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