Skip to content

Newsletters

Our newsletter, the USSFCU Spotlight, is a quarterly publication that is filled with tips, products and services information while covering all of the vital information you need to keep up with your credit union.

Check out our latest USSFCU Spotlight Newsletter in Virtual Flipbook. 

Previous issues are also available in PDF format below the virtual flipbook on this page.

Our latest newsletter:

Below are a few tips when viewing the Virtual Flipbook:

  • The flipbook is best viewed in full-screen mode by clicking on the "expanding box" icon at the bottom right
  • Use the arrows on the left and right of the newsletter to turn through the pages
  • You can also navigate through the flipbook by dragging the navigation slider at the bottom left
  • Zoom in and out of the newsletter by clicking the plus and minus signs at the bottom
  • Download a pdf version of the newsletter by clicking on the "down arrow" at the top left
  • View past editions of the newsletter by clicking "see more" at the top
  • Share the flipbook on social media by clicking "share" on the top right

Past Editions:

There are links to third-party sites located within the Spotlight Member Newsletters. We don't control the content of these sites. Please review their Privacy Policy as it may differ from our Privacy Policy.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

Read More testimonials.