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USSFCU Earns 2026 USA TODAY Top Workplaces Award

Published: April 9, 2026

USSFCU Earns 2026 USA TODAY Top Workplaces Award

United States Senate Federal Credit Union Earns 2026 USA TODAY Top Workplaces Award

Alexandria, VA – April 2026

United States Senate Federal Credit Union (USSFCU) is proud to announce it has once again been named a recipient of the 2026 USA TODAY Top Workplaces Award, a national recognition based entirely on employee feedback.

At USSFCU, culture is more than a concept—it is reflected in how employees support one another, collaborate across teams, and stay connected to a shared purpose. Grounded in the credit union philosophy of people helping people, the organization fosters an environment where employees feel valued, empowered, and motivated by the impact they make for members every day.

The 2026 USA TODAY Top Workplaces Award is based entirely on employee feedback gathered through the Top Workplaces survey. In addition to earning the national award, USSFCU’s survey results earned Top Workplaces culture badges across multiple areas, including innovation, cross-team cooperation, meaningful work, company direction, employee appreciation, open-mindedness, trusted leadership, and clued-in employees, with top 5% national recognition for Strong Values and Work-Life Balance—highlighting a workplace culture that prioritizes both purpose and well-being.

“I am incredibly proud of our team and the way they show up each day with a genuine commitment to one another, to our mission, and to the members we serve. That shared sense of purpose is what makes USSFCU such a meaningful place to work.”

— Timothy Anderson, President & CEO

The Top Workplaces award honors organizations with 150 or more employees and is based on a confidential, research-backed survey administered by Energage, a firm specializing in employee engagement and workplace culture research. This year, more than 42,000 organizations were invited to participate, with winners recognized nationally by USA TODAY based on employee feedback measuring key aspects of workplace culture, including alignment, connection, and engagement.

For USSFCU, this recognition reinforces an ongoing commitment to listening to employees, strengthening engagement, and continuing to build a workplace where people thrive—and where that positive employee experience helps drive exceptional service for members.

About United States Senate Federal Credit Union

The United States Senate Federal Credit Union was founded in 1935 and is a member-owned, not-for-profit financial institution dedicated to supporting the financial needs of its members. Serving the Senate community and beyond, USSFCU provides a full range of financial products and services designed to help members achieve financial success at every stage of life.

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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