Skip to content
Share:

Coronavirus Phishing Emails

Published: March 18, 2020

Coronavirus Phishing Emails

The overwhelming amount of news coverage surrounding the novel coronavirus has created a new danger — phishing attacks looking to exploit public fears about the sometimes-deadly virus.

How does it work? Cybercriminals send emails claiming to be from legitimate organizations with information about the coronavirus.

The email messages might ask you to open an attachment to see the latest statistics. If you click on the attachment or embedded link, you’re likely to download malicious software onto your device.

The malicious software — malware, for short — could allow cybercriminals to take control of your computer, log your keystrokes, or access your personal information and financial data, which could lead to identity theft.

The coronavirus — or COVID-19, the name of the respiratory disease it causes — has affected the lives of millions of people around the world. It’s impossible to predict its long-term impact. But it is possible to take steps to help protect yourself against coronavirus-related scams.

Here’s some information that can help.

How do I spot a coronavirus phishing email? 

Coronavirus-themed phishing emails can take different forms, including these.

CDC alerts. Cybercriminals have sent phishing emails designed to look like they’re from the U.S. Centers for Disease Control. The email might falsely claim to link to a list of coronavirus cases in your area. “You are immediately advised to go through the cases above for safety hazard,” the text of one phishing email reads.

Health advice emails. Phishers have sent emails that offer purported medical advice to help protect you against the coronavirus. The emails might claim to be from medical experts near Wuhan, China, where the coronavirus outbreak began. “This little measure can save you,” one phishing email says. “Use the link below to download Safety Measures.”

Workplace policy emails. Cybercriminals have targeted employees’ workplace email accounts. One phishing email begins, “All, Due to the coronavirus outbreak, [company name] is actively taking safety precautions by instituting a Communicable Disease Management Policy.” If you click on the fake company policy, you’ll download malicious software.

How do I avoid scammers and fake ads?

Scammers have posted ads that claim to offer treatment or cures for the coronavirus. The ads often try to create a sense of urgency — for instance, “Buy now, limited supply.”

At least two bad things could happen if you respond to the ads.

One, you might click on an ad and download malware onto your device.

Two, you might buy the product and receive something useless, or nothing at all. Meanwhile, you may have shared personal information such as your name, address, and credit card number.

Bottom line? It’s smart to avoid any ads seeking to capitalize on the coronavirus.

Tips for recognizing and avoiding phishing emails

Here are some ways to recognize and avoid coronavirus-themed phishing emails.

Like other types of phishing emails, the email messages usually try to lure you into clicking on a link or providing personal information that can be used to commit fraud or identity theft. Here’s some tips to avoid getting tricked.

  • Beware of online requests for personal information. A coronavirus-themed email that seeks personal information like your Social Security number or login information is a phishing scam. Legitimate government agencies won’t ask for that information. Never respond to the email with your personal data.
  • Check the email address or link. You can inspect a link by hovering your mouse button over the URL to see where it leads. Sometimes, it’s obvious the web address is not legitimate. But keep in mind phishers can create links that closely resemble legitimate addresses. Delete the email.
  • Watch for spelling and grammatical mistakes. If an email includes spelling, punctuation, and grammar errors, it’s likely a sign you’ve received a phishing email. Delete it.
  • Look for generic greetings. Phishing emails are unlikely to use your name. Greetings like “Dear sir or madam” signal an email is not legitimate.
  • Avoid emails that insist you act now. Phishing emails often try to create a sense of urgency or demand immediate action. The goal is to get you to click on a link and provide personal information — right now. Instead, delete the message.

Where can I find legitimate information about the coronavirus?

It’s smart to go directly to reliable sources for information about the coronavirus. That includes government offices and health care agencies.

Here are a few of the best places to find answers to your questions about the coronavirus.

Centers for Disease Control and Prevention. The CDC website includes the most current information about the coronavirus. Here’s a partial list of topics covered.

  • How the coronavirus spreads
  • Symptoms
  • Prevention and treatment
  • Cases in the U.S.
  • Global locations with COVID-19
  • Information for communities, schools, and businesses
  • Travel

World Health Organization. WHO provides a range of information, including how to protect yourself, travel advice, and answers to common questions.

National Institutes of Health. NIH provides updated information and guidance about the coronavirus. It includes information from other government organizations.

This article was published by NortonLifeLock Inc. View original article here

View all posts

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

Read More testimonials.