Security Corner Blog

How to Spot Junk Mail: A Quick Consumer Guide

Published: April 25, 2025

Daily, countless pieces of junk mail make their way into mailboxes nationwide. While some are just harmless advertisements, others can be deceptive and even dangerous designed to trick you into giving up personal information or money, potentially leading to identity theft, financial loss, or other serious consequences.

Contactless Payments: Safe, Secure & Built for Speed

Published: April 18, 2025

As technology continues to evolve, so do the ways we make purchases. From tapping your card to paying with your phone or smartwatch, contactless payments are quickly becoming the go-to method for fast, convenient, and most importantly, secure transactions. At USSFCU, your financial safety is our top priority. That's why we're sharing the facts on how these modern payment methods work and why you can trust them.

Parents Beware: Virtual Currency Scams Targeting Your Young Gamer

Published: April 9, 2025

Online gaming is more than just fun, it's a digital playground where kids can explore, compete, and connect. But with the rise of in-game virtual currencies, scammers are finding new ways to exploit young players. Understanding and being aware of fake virtual currency transactions can empower parents and gamers, giving them the control and confidence to navigate this digital landscape. Fake virtual currency transactions are becoming more common, leading to financial losses and frustration for families. Here's what parents and gamers need to know to stay safe.

How to Avoid Online Marketplace Scams: Stay Safe When Buying & Selling

Published: March 26, 2025

Online marketplaces like Facebook Marketplace, eBay, and Craigslist have revolutionized the way we buy and sell goods, offering unparalleled convenience. These platforms have made it easier than ever to find and sell items, saving time and effort. However, they also attract scammers looking to exploit unsuspecting users. Fake sellers post non-existent items, demand upfront payments, and disappear once they receive the money. On the flip side, fraudulent buyers may use fake payment confirmations or overpayment scams to trick sellers.

Beware of Student Loan Forgiveness Scams: How to Protect Yourself

Published: March 18, 2025

With student loan payments back in full swing, scammers are actively preying on borrowers seeking relief. They lure you with promises of loan forgiveness or reduced payments, but in reality, they're after your money and personal information. This is a pressing issue that requires your immediate attention. Here?s what you need to know to protect yourself.

Check Washing - How to Protect Yourself

Published: March 13, 2025

Check washing is a growing concern, with the U.S. Postal Inspection Service recovering more than $1 billion in counterfeit checks and money orders every year. Fortunately, there are steps you can take to safeguard your finances.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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