Senate Cents: A Financial Wellness Blog

What You Need to Know About the EFC

Published: July 14, 2020

Whether you're a high school student starting to apply for college or a parent worried about how to pay for it all; Understanding the expected family contribution (EFC) can help you feel better prepared. Learn how the EFC is calculated, what it means for you, and what you can do to ensure that your college experience is as cost-effective as possible.

What to Do If Your Kid's Emergency Fund Is . . . You

Published: June 30, 2020

If an adult child needs financial help, make sure you can truly afford it before opening your home or your wallet.

Five Financial Lessons from the Pandemic

Published: June 23, 2020

How are you managing the realities of the continued COVID-19 crisis? To help gain perspective during difficult times, it can be helpful to step back, reflect, and take some time to make a plan for moving forward. From managing unexpected interruptions in income to prioritizing monthly expenses, GreenPath Financial Wellness has been listening and learning as we speak with people facing financial hardships. Check out what we've recently heard, taken from direct conversations with people who, like all of us, are moving through everchanging times.

How do we define work-life balance now?

Published: June 17, 2020

The goal is to rebalance your work and life to promote the health of your relationships in the new normal. To that end, here are 5 practice hints for navigating your changing roles and routines.

5 Steps To Create an Estate Plan

Published: June 11, 2020

See ways to help you save on taxes and protect your assets and privacy.

Credit Score Drop? How to Diagnose Why, and What to Do Next

Published: June 2, 2020

If you got a payment modification and saw a score drop, it?s tempting to think they?re related. They may not be.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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