Holiday Closure Notice - Memorial Day
USSFCU Branches and Member Services will be closed Monday, May 29, in observance of Memorial Day.
Effective May 11, 2023
Automated Phone Authentication
Our new system will pre-authenticate you when calling in so when you speak to one of our representatives, they will see your authentication and can immediately start addressing your reason for calling.
How it works:
After the welcome message, you are currently presented with our main menu. Choose from one of the listed menu options and you will either be presented with secondary options or if there are no additional options, the automated authentication will start.
If you bypass any of the steps, you will have to repeat or continue the process with the representative once you are connected.
We are currently experiencing a high volume of consumer loan applications. Application responses may be delayed 48-72 hours. We appreciate your patience.
USSFCU has eliminated NSF/Overdraft Fees
We have sunset our Member Privilege Program and replaced it with the all-new Courtesy Pay Program.
Looking for access to your account after regular business hours?
Account access is available 24/7: