Branch Appointments

Appointments are now optional but no longer required.

Are You Feeling Sick? If you are feeling ill, have tested positive for COVID-19, have been exposed to the virus or have traveled internationally to any CDC Advisory location, we cannot accommodate a branch visit.

Please choose from the branches below to book your appointment.

Senate Hart Branch

Masks no longer required.

Hart Senate Office Building, Room SH-118

120 Constitution Ave NE, Washington, D.C.

BRANCH LOBBY HOURS

Monday, Tuesday, Thursday, Friday | 8:30 AM - 4:00 PM

Wednesday | 10:00 AM - 4:00 PM

IMPORTANT NOTICE: For expedient accesses to Hart Branch, please make appointments and meet us at Hart Senate Building, 120 Constitution Avenue entrance. It is very important that you provide your cell/mobile phone number when making an appointment. Due to increased security, access to the building could require us to meet you at an entrance. We will need your phone number to reach out at the time of your appointment.

BOOK APPOINTMENT

GAO Branch

KN95 or N95 masks required to enter the GAO building.

441 G St. NW #1100

Washington, DC 20548

BRANCH LOBBY HOURS

Tuesdays & Thursdays | 8:30 AM - 4:00 PM

Closed for Lunch | 12:00 PM - 1:00 PM

BOOK APPOINTMENT

The safety and health of our members and employees are our utmost concern.

Thank you for your patience during this time.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, D.C.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

Read More testimonials.