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USSFCU Continues Top Workplace Streak with 2025 Washington Post Recognition

Published: June 19, 2025

USSFCU Continues Top Workplace Streak with 2025 Washington Post Recognition

Alexandria, VA –  For the second consecutive year, the United States Senate Federal Credit Union (USSFCU) has been named a Washington Post Top Workplace, once again earning recognition as one of the region’s leading employers.

This honor, based entirely on employee feedback, reflects USSFCU’s ongoing commitment to fostering an engaged, inclusive, and people-first culture. It adds to a growing list of accolades, including back-to-back national USA Today Top Workplaces honors and Culture Excellence Awards for Inclusion & Belonging, Work-Life Flexibility, and Remote Work.

“At USSFCU, we know that taking care of our people enables us to better serve our members,” said Timothy L. Anderson, President and CEO of USSFCU. “It is incredibly rewarding to once again receive this honor from The Washington Post, especially because it reflects the voices of our team. I am so proud of the culture we’ve built together—one where employees feel valued, supported, and connected to our mission of helping others.”

The 2025 employee survey not only highlights what USSFCU team members value most—it also captures the spirit behind the credit union’s continued recognition:

  • 97% of team members say USSFCU operates by strong values.
  • 92% feel appreciated and believe their manager cares about their concerns.
  • 90% say their well-being is a company priority.
  • 89% find their work meaningful and express confidence in the leadership team.

Employees describe USSFCU as a workplace where they are empowered to grow, supported in achieving work-life balance, and inspired by the credit union’s mission of People Helping People:

“I feel valued. USSFCU does its best to prevent burnout and truly looks out for its employees.”
“This is the best job I’ve ever had—it has felt like family since day one.”
“I love the people and the mission. It’s fun and challenging.”

USSFCU continues to be recognized for fostering a workplace that values employee voices, offers growth opportunities, and prioritizes employee well-being—while staying deeply connected to the credit union movement and its core mission of service.

To learn more about what makes USSFCU a top workplace and to explore current career opportunities, visit www.ussfcu.org/careers.

About USSFCU

The United States Senate Federal Credit Union has been proudly serving the Senate community and beyond for nearly 90 years. As a member-owned, not-for-profit financial institution, USSFCU is committed to providing exceptional service, competitive financial products, and educational resources to empower members on their financial journey. For more information, visit www.ussfcu.org/joinus.

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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