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U.S. Senate Federal Credit Union Recognized Nationally as a 2024 Top Workplaces Winner by USA TODAY!

Published: March 20, 2024

U.S. Senate Federal Credit Union Recognized Nationally as a 2024 Top Workplaces Winner by USA TODAY!

Alexandria, Virginia, March 20, 2024 - The United States Senate Federal Credit Union (USSFCU) proudly announces its nationwide recognition as a recipient of the 2024 Top Workplaces national award, presented by USA TODAY. With a rich history spanning nearly 90 years, USSFCU has firmly established itself as a pillar of financial stability and service within the Senate and Capitol Hill communities.

In a resounding endorsement from USA TODAY, a respected authority in news and accolades, USSFCU has emerged as a distinguished winner of the 2024 Top Workplaces USA Today award. This recognition serves as a testament to the Credit Union's unwavering commitment to fostering “employee-centric” practices. Inclusion in this exclusive list positions USSFCU as one of the nation's premier workplaces, playing a pivotal role in attracting and retaining top talent, valuing diversity, and fortifying its overall performance and success. Notably, USSFCU has achieved an impressive ranking of #76 out of more than 1,500 organizations across the nation, underscoring its exceptional workplace environment.

Timothy L. Anderson, President & CEO of USSFCU, expressed his pride in the achievement, stating, "Receiving the 2024 Top Workplaces USA award is a testament to our unwavering commitment to cultivating a workplace where our employees not only work but thrive. At USSFCU, we recognize that our success is intricately tied to the satisfaction and engagement of our team. This recognition further validates our efforts to create a workplace that inspires excellence.”

For more details, visit our Top Workplaces profile page, which showcases our commitment, culture, and the values that have guided us to this remarkable achievement.

About USA TODAY and Top Workplaces USA

USA TODAY acknowledges outstanding workplace cultures with the prestigious Top Workplaces USA award, recognizing organizations at the forefront of prioritizing employees. Eligibility for this distinction applies to organizations with a workforce of at least 150 people. Winners are determined by employees through a comprehensive 24-question survey evaluating their workplaces. The significance of this acknowledgment lies in its reliance on authentic employee feedback, collected through an engagement survey conducted by Energage, a purpose-driven organization specializing in employee feedback and workplace culture assessments. USSFCU's inclusion in the Top Workplaces USA winners' list, chosen from over 42,000 invited organizations, highlights its exceptional standing in workplace excellence.

About USSFCU

Since 1935, USSFCU has provided the Senate and Capitol Hill communities with world-class financial stability, security, and service. Now a $1.5 billion financial institution with 140 plus paths to membership, access to these exclusive financial resources is at your fingertips. Visit ussfcu.org/joinus to learn more. 

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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