Security Corner Blog

The ABCs of Fraud: Empowering Yourself Against Identity Theft and Financial Scams

Published: March 22, 2024

Understanding the ABCs of fraud isn't just about learning how to spot a scam from a mile away; it's about building a comprehensive shield to protect your finances, your identity, and your peace of mind.

How Scammers Exploit AI and How to Fight Back

Published: March 20, 2024

In an era of digital technology, with all its technological advances, scammers are looking to exploit it for nefarious purposes. In recent years, the rise of artificial intelligence (AI) has provided scammers with new tools and techniques to deceive consumers and perpetrate fraudulent activities.

Defending Against Social Security Scams

Published: February 28, 2024

Unsurprisingly, Social Security scams continue to be an issue across the United States. Scam artists use the program's name in fraudulent phone calls, texts, emails, and letters. Their schemes usually involve impersonating the Social Security Administration (SSA) to obtain and then misuse Social Security numbers (SSNs) and other personal information. We want you to know how to identify a scammer, avoid becoming a victim, and what to do if you were scammed.

2024 Tax Traps: The Latest IRS Scams

Published: February 23, 2024

As tax season unfolds, it's essential to be vigilant against potential scams that could compromise your personal information and financial security. Here's a rundown of scams that may surface during this tax season.

What Is Check Fraud? Protect Yourself From Scams

Published: January 12, 2024

Stay cautious when dealing with potential check fraud and scammers who are trying to separate you from your money. Protecting yourself from check fraud starts with preventing bad actors from stealing your checks or account information.

Secure Shopping Tips for the Holidays

Published: December 5, 2023

With the holiday season in full swing and a surge in consumer activities like gift buying, donations, and package exchanges, opportunistic criminals are actively seeking ways to exploit this festive chaos. Here are some tips to ensure a secure holiday shopping experience.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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