Security Corner Blog

Elder Fraud: A Guide for Seniors, Caregivers, and Relatives

Published: May 21, 2021

This guide explains more about what elder fraud is, why the elderly are targeted in scams, and what you can do to prevent elder fraud.

May is Older Americans Month

Published: May 6, 2021

At USSFCU, we strive to shield older members from financial abuse and intervene effectively when older account holders are targeted or victimized. During the month of May and through June 15, we'll share resources for older adults, their families and those who serve them.

The Latest Scams You Need to Be Aware of in 2021

Published: May 5, 2021

Scammers continue to prove that there's no rest for the wicked. While their goals remain the same - get your personal information and money - their strategies are constantly changing with the times. Fraudsters know people are most vulnerable when they're desperate or scared, and use crises and pressure tactics to prey on victims.

Avoid Coronavirus Scams

Published: April 21, 2021

Scammers are taking advantage of fears surrounding the Coronavirus. Avoid Coronavirus Scams. Here are some tips from the FTC to help you keep the scammers at bay:

What to Know about Tech Support Scams

Published: January 15, 2021

During the pandemic, we're doing so much more online. So, if something goes wrong with your device, you want to fix it right away. Scammers are preying on this, offering phony tech support services. Here's what you should know about tech support scams according to the Consumer Financial Protection Bureau.

Scam Alert: Second Relief Bill, Vaccine Rollout Attract Fraudsters

Published: December 22, 2020

One side effect of the coronavirus pandemic is an abundance of criminals trying to take advantage of people. The arrival of vaccines and legislation that would send out a second round of relief payments bring new opportunities for fraud. Knowing the latest schemes and keeping a healthy skepticism can help you avoid being victimized. Check out these scam alerts from trusted sources.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

Read More testimonials.