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Get More from Your USSFCU Membership

Published: August 14, 2026

Get More from Your USSFCU Membership

Being a USSFCU member means more than having a checking account, loan, or credit card. As a member-owned, not-for-profit credit union, USSFCU is built to serve its members—and your membership gives you access to tools, resources, education, and benefits that can support you through many different stages of your financial life.

Here are a few ways to make sure you’re getting more from your membership.

Put Your Digital Banking Tools to Work

myUSSFCU Online and Mobile Banking can do much more than show your balance. Members can pay bills, review statements, transfer money between USSFCU and outside accounts, apply for loans and credit cards, open additional accounts, and manage cards from one place.

Card Management also lets you set alerts, control transactions, and lock or unlock eligible USSFCU debit and credit cards—giving you more control over how your cards are used.

Member tip: Take a few minutes to explore your myUSSFCU dashboard. You may find tools you didn’t realize were already available to you.

Check More Than Your Balance—Check Your Credit

Planning to finance a vehicle, buy a home, apply for credit, or simply improve your financial health? USSFCU members can access their FICO® Score through myUSSFCU Online and Mobile Banking.

The FICO® Score Simulator can also help you explore how different financial decisions could affect your score without actually changing it. You can test scenarios such as applying for new credit or taking on a mortgage to see the potential impact before making a decision.

Take USSFCU with You

Your membership doesn’t have to stay close to Capitol Hill. USSFCU participates in nationwide networks that provide access to more than 100,000 surcharge-free ATMs, along with thousands of participating shared branch locations for certain transactions.

Combined with mobile deposit, Online and Mobile Banking, telephone banking, and bank-to-bank transfers, that means you can continue using USSFCU even when work, family, travel, or a move takes you somewhere new.

Use the Financial Education Available to You

You don’t have to wait until you have a financial question to start learning.

USSFCU offers weekly webinars covering topics such as saving, credit, fraud prevention, borrowing, and financial planning. Members can also explore financial literacy articles, planning resources, calculators, credit education, and other tools through the USSFCU Foundation’s online financial education resources.

And when you want more personalized help, USSFCU’s partnership with GreenPath Financial Wellness gives members access to free, confidential financial counseling. GreenPath can help with budgeting, debt management, credit questions, financial planning, and other money concerns.

Check In on Current Member Opportunities

USSFCU regularly features special offers and opportunities for members, so it can pay to check the Promotions section of the website and keep an eye on member communications. Current opportunities may include special financing offers, card promotions, savings opportunities, educational resources, or other limited-time benefits.

One current example is the Member Referral Program. Members can generate a personal referral link and share USSFCU with eligible friends, family members, coworkers, and others. When a referral joins using that link and completes the program requirements, the referring member and new member can each receive a $50 gift card.

Stay Connected

Some of the easiest ways to get more from membership are simply knowing what’s available.

USSFCU shares financial education, member updates, community activities, events, and other news through its website, webinars, and social media channels. 

Following along can help you discover a useful resource, event, offer, or financial topic at just the right time.

Make Your Membership Work for You

Your financial needs can change over time—and your USSFCU membership can change with them. Whether you’re managing everyday finances, working on your credit, preparing for a major purchase, looking for guidance, or simply trying to stay informed, there may be tools and resources available that you haven’t explored yet.

Take a fresh look at your USSFCU membership and see what you could be putting to work today.

Want to Learn More?

Join us Wednesday, August 19 at 6:00 PM ET for The Member Experience: What’s New and What Matters to You. USSFCU’s Marketing and Member Experience team will highlight current member opportunities, our new Member Referral Program, ways to stay connected, and more—including a look at what’s ahead.

You’ll also have an opportunity to share feedback on your experience and what matters most to you as a USSFCU member.

Register for the Webinar

This article is for educational purposes only.

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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