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Beyond Banking: The Unmatched Benefits of Credit Union Membership

Published: November 3, 2023

Beyond Banking: The Unmatched Benefits of Credit Union Membership

According to CUNA, credit unions have delivered a staggering $20,273,178,111 in direct financial benefits to their 135,877,914 members. Breaking it down, that's an average of $149 per member or a substantial $313 per member household. But what lies beneath these figures?

Crunching the Numbers: How Credit Union Benefits Add Up

The estimated total benefits of credit union membership aren't random; they stem from a careful analysis of credit union versus bank pricing. CUNA compares average credit union savings account yields, loan interest rates, and fees with their bank counterparts. The resulting interest rate differences are then applied to average credit union loan and savings balances. Even fees are not overlooked—differences are carefully weighted and applied to credit union non-interest income, unveiling the full spectrum of benefits arising from fees.

Every Member Counts: The Average vs. the Exceptional

While per-member and per-household benefits are indeed substantial averages, it's important to note that these numbers are distributed across all members, including those with minimal financial engagement. However, consider this scenario: If you were to finance a $25,000 car for 60 months with a credit union, you could save approximately $83 per year in interest compared to a traditional bank. Over five years, this results in total savings of about $1,000.

Loyalty Rewarded: Going Beyond Average

But there's more to the story. Loyal members, those who weave credit unions into the fabric of their financial lives, often experience total financial benefits that far surpass the average. It's a testament to the enduring relationship between credit unions and their members—a relationship built on trust, engagement, and shared financial success.

Credit Unions: The Champions of Member Benefits

Credit unions shine in providing member benefits across a spectrum of loan and saving products. From car loans to mortgages, credit unions consistently offer lower average loan rates, setting them apart in the financial landscape.

More Than Numbers: The Heart of Credit Unions

As not-for-profit, member-owned financial institutions, credit unions stand out as ideal financial partners for consumers, actively contributing to the well-being of the communities they serve. Statistical evidence reveals that, on average, credit union members demonstrate greater financial resilience compared to their counterparts. It's not just about the dollars; it's about the positive impact credit unions have on the financial health of their members.



The Credit Union National Association (CUNA) estimates that credit unions provided $20,273,178,111 in direct financial benefits to the nation’s 135,877,914 members during the twelve months ending June 2023. Assumes 2.1 credit union members per household. Source: National Credit Union Member Benefits.

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

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