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9 things to know about the COVID-19 stimulus bills

Published: March 31, 2020

Learn about the help provided to individuals and businesses affected by COVID-19. Congress has passed 3 bills aimed at mitigating the economic impact of COVID-19 and putting money into the economy. The most recent is the Coronavirus Aid, Relief, and Economic Security (CARES) ActOpens in a new window. At about $2 trillion,1 it's the largest economic stimulus legislation in American history since the New Deal in the 1930s.

Pay It Safe

Published: March 26, 2020

In the wake of the current global pandemic, consumers have been rushing to their local stores, stocking up on necessities, preparing to hunker down but how are they paying for these items? Traditional method of payments like cash and swiping a card or inserting by chip still seems to be the preferred methods. However, payment methods such as Apple Pay, Google Pay, Samsung Pay and contactless cards could keep you from picking up and spreading germs.

Concerned About Coronavirus? How to Prepare Your House, Mind and Bank Account

Published: March 16, 2020

With words like quarantine, outbreak and isolation being thrown around, it's important to educate yourself about the virus and how it could impact you- emotionally, physically and financially. In the event of a pandemic, we talked to experts to find out how Americans should prepare everything from their mindsets to their medicine cabinets and bank accounts.

How to Know When to Refinance Your Mortgage

Published: March 11, 2020

When mortgage rates fall as they have in the first quarter of 2020, many homeowners refinance their loans. While refinance activity is up dramatically over last year, that doesn't mean it's always a smart move. Knowing when to refinance your mortgage is the trick.

What the Fed's Surprise Interest Rate Cut Means for Mortgage Rates

Published: March 3, 2020

Mortgage rates have plummeted since the beginning of the year to the lowest average since 2016 as a result of market movements in response to the coronavirus. While the Federal Reserve adjusts short-term interest rates, mortgage rates fluctuate based on long-term bond rates.

How to Fight Tax Identity Theft

Published: February 4, 2020

Scammers who misrepresent themselves as IRS officials are an ongoing and evolving threat, and one that requires a degree of savvy to avoid. The key to combating this tax scam is understanding what the IRS can and cannot do and staying alert for any communications that ring false or make unauthorized requests for money or information.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

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