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U.S. Senate Federal Credit Union Celebrates New HQ in Alexandria

Published: October 8, 2021

U.S. Senate Federal Credit Union Celebrates New HQ in Alexandria

Alexandria, VA - United States Senate Federal Credit Union (USSFCU), one of Virginia's largest Credit Unions, officially opens its brand-new Braddock Station retail branch and corporate headquarters. On Wednesday, September 22, 2021, USSFCU held a grand opening and ribbon-cutting ceremony celebrating the opening of the new building and honoring Capitol Hill icon and the building’s namesake Bertie H. Bowman.

Founded in 1935 and originally headquartered in the basement of the Russell Senate Office Building, USSFCU saw dramatic growth beginning in the 80s. The Credit Union made its first move in 1983 to the newly constructed Hart Senate Office Building. Continued growth in the 90s demanded another move, and this time it was a standalone facility located in Alexandria, VA. After almost 30 years, another move was needed and in 2018, 1310 Braddock Place, in the heart of Downtown Alexandria's Braddock Metro neighborhood, was selected as USSFCU’s new home. While selecting the building itself was a long and deliberative process, selecting a name for the building was an easy decision.

Bertie Bowman is the longest-serving staffer in U.S. Senate history with over 65 years of service on Capitol Hill. Bowman is also USSFCU's longest-serving board member, serving 46 years, including two terms as Chairman. His integrity, vision, and leadership have helped steer the Credit Union from just a few million in assets to over $1 billion. Capping off a labor of love nearly three years in the making, the modern, state-of-the-art facility is much more than a building – it is a tribute to the man whose hard work and dedication have helped shape the Credit Union into the organization it is today.

"This building represents a commitment to the future of the Credit Union, our members, staff, and the city of Alexandria.”

        - Timothy Anderson | USSFCU President & CEO

"We are celebrating an incredibly significant time in USSFCU history," said Tim Anderson, USSFCU President & CEO. "Our mission is to improve the financial wellness of our members by integrating sustainability, security, and service into every solution. This purpose is physically embodied throughout our new home. We are forever grateful to the top-notch partners we collaborated with to turn this goal into a reality. This building represents a commitment to the future of the Credit Union, our members, staff, and the city of Alexandria.”

Conveniently located in one of the fastest-growing neighborhoods and business corridors in the city, the new facility will help position the organization for continued growth and adaptation to changing industry needs while providing an environment that more effectively supports the organization’s commitment to its members’ experience.

Previously home to the National Industries for the Blind, the new facility features a state-of-the-art branch, centrally located on the first floor, and a uniquely modern office layout designed to maximize operations and accommodate long-term growth.

The new Bowman Branch, which replaces the Credit Union's Eisenhower Avenue location, also incorporates the latest in evolving banking technology. Both automated solutions, as well as full-service representatives are available to service the needs of USSFCU’s members. Included in the credit union’s new technology is the Interactive Teller Machine (ITM), which allows members to make deposits and conduct real-time banking affairs virtually with a live remote teller.

The Bowman Branch opened its doors to the public on October 12, 2021.

View Grand Opening Video      View Building Pictures


About USSFCU

For over 85 years, USSFCU has provided the U.S. Senate and Capitol Hill communities with world-class financial stability, security, and service. Now a $1.2 billion credit union with 100 plus paths to membership, almost anyone has the opportunity to experience the USSFCU difference. Visit ussfcu.org/joinus for membership details.

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

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