Reporting Crime: Know Your Resources | USSFCU | Washington, D.C. - Alexandria VA - Bethesda, MD

Reporting Crime: Know Your Resources

Published: April 24, 2024

Reporting Crime: Know Your Resources

In the digital age, reporting a crime is easier than ever, thanks to various specialized agencies and resources dedicated to different offenses. Whether you've fallen victim to cybercrime, identity theft, elder abuse, or another form of illegal activity, knowing where to turn for help is crucial. Below, we outline some essential reporting resources and agencies tailored to specific crime types:

1. Cybercrime:

If you've been targeted by online fraud, hacking, or any other form of cybercrime, the Cybercrime Complaint Center (C3) is your go-to resource. Visit their website at www.c3.gov to file a complaint and access cybercrime prevention and awareness resources.

2. Identity Theft:

Identity theft can wreak havoc on your finances and personal life. The Federal Trade Commission (FTC) is your ally in combating this crime. Report identity theft and access valuable resources by visiting the FTC's dedicated identity theft portal at www.identitytheft.gov.

3. Elder Financial Abuse:

Protecting our seniors from financial abuse and exploitation is paramount. If you suspect elder abuse, neglect, or financial exploitation, contact your local Adult Protective Services (APS) agency. Often part of your state's social services department, these agencies are equipped to investigate and intervene in elder abuse cases. Help In Your Area - NAPSA (napsa-now.org)

5. Financial Fraud:

If you've fallen victim to financial fraud, such as investment scams or Ponzi schemes, the Securities and Exchange Commission (SEC) is your advocate. Report financial fraud and securities violations by visiting the SEC's online complaint center at www.sec.gov/complaint.

Remember: Reporting a financial crime not only helps you seek justice but also contributes to preventing similar incidents in the future. Don't hesitate to reach out to the appropriate authorities or organizations for assistance and support.

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- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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