Security Corner Blog

Hurricane Helene Relief

If Helene has impacted you and you are experiencing financial hardship, we are here to help. Please reach out to discuss your options with one of our financial experts.

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In the aftermath of Category 4 Hurricane Helene, which left widespread devastation across the southeastern U.S., our hearts go out to all the victims in Florida, Georgia, the Carolinas, and Tennessee. During these difficult times, we are reminded of the strength and resilience of the affected communities, and the overwhelming compassion of those who wish to help. As recovery efforts begin, many are eager to offer support, but sadly, scammers often exploit moments of crisis, preying on the goodwill of others. If you're considering donating to relief efforts, it's essential to stay vigilant and ensure your contributions make a genuine difference.

Here are important tips to keep in mind before you donate:

Verify the Charity’s Legitimacy

Before giving to any organization, confirm that it’s legitimate. You can use reliable resources such as the Better Business Bureau’s Wise Giving Alliance, Charity Navigator, or Charity Watch to check ratings and history. These sites provide insight into the charity’s transparency, how donations are used, and its impact.

Avoid Unsolicited Requests

Be cautious of unsolicited calls, emails, or text messages asking for donations. Scammers often disguise themselves as legitimate organizations using fake emails or phone numbers. Always visit the official website of the charity you're considering rather than clicking on a link in a message.

Beware of Social Media and Crowdfunding Scams

Crowdfunding platforms like GoFundMe can be helpful, but they can also be misused by scammers to create fake causes. Before contributing to any campaign, research the organizer’s legitimacy. If the organizer’s identity or details don’t check out, steer clear. Only donate to verified campaigns with clear information on where your money will go.

Pay by Credit Card or Check

For security and tax record purposes, it’s best to pay by credit card.  If you pay by check, make it out to the charity itself, not the fundraiser. Generally, legitimate charities will never ask you to donate by purchasing or redeeming gift cards for themselves or any individual affiliated with them.

Don’t Feel Pressured to Give Immediately

Legitimate charities will never rush you into making a donation. Scammers often create a false sense of urgency, trying to get you to donate before you have time to verify the organization.

Report Suspected Scams

If you or someone you know has been the victim of a charity scam, report it immediately. Report scams to ReportFraud.ftc.gov. Find your state charity regulator at nasconet.org and report to them, too. Share any information you have – like the name of the organization or fundraiser, phone number, and what the fundraiser said.

Trusted Organizations for Disaster Relief

To help those seeking to donate to charities that are addressing Hurricane Helene relief efforts, BBB recommends supporting experienced disaster relief organizations that have a presence in the impacted areas. For more advice on giving to charities helping those in need in this emergency situation, visit BBB Wise Giving Alliance.

Your generosity can make a significant impact on the lives of those recovering from Hurricane Helene. Just be sure to stay informed and protect yourself from scammers seeking to take advantage of your goodwill. Stay safe, stay aware, and donate wisely.

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