Security Corner Blog

Online marketplaces like Facebook Marketplace, eBay, and Craigslist have revolutionized the way we buy and sell goods, offering unparalleled convenience. These platforms have made it easier than ever to find and sell items, saving time and effort. However, they also attract scammers looking to exploit unsuspecting users. Fake sellers post non-existent items, demand upfront payments, and disappear once they receive the money. On the flip side, fraudulent buyers may use fake payment confirmations or overpayment scams to trick sellers.

Here’s how to protect yourself when buying or selling online:

For Buyers: Avoiding Fake Sellers

1. Verify the Seller’s Profile – Check their history, ratings, and reviews. A newly created account with no transaction history could be a red flag.

2. Never Pay in Advance – Be cautious if a seller insists on upfront payment via Venmo, Zelle, or gift cards. These payment methods are hard to trace and recover.

3. Use Secure Payment Methods – opt for PayPal Goods & Services or credit cards, which offer fraud protection.

4. Meet in Person When Possible – For local transactions, choose public, well-lit locations like police stations or designated meetup spots.

5. Be wary of Too-Good-To-Be-True Deals. If the price is significantly lower than the market value, it’s likely a scam.

For Sellers: Protecting Yourself from Fraudulent Buyers

1. Confirm Payment Before Shipping – Scammers may send fake payment confirmations or claim to have sent money via non-existent services. Always verify the funds in your account first.

2. Beware of Overpayment Scams – If a buyer “accidentally” overpays and asks you to refund the excess, it’s likely a scam. Banks may reverse the original fraudulent payment.

3. Stick to Trusted Payment Methods – Avoid checks, wire transfers, or money orders, which can be counterfeit.

4. Watch for High-Pressure Tactics – Take a step back if a buyer rushes you into a deal or demands excessively.

High-pressure tactics can be a sign of a scam. If a buyer rushes you into a Deal or demands excessively, it's best to take a step back and reconsider the transaction.

What to Do If You’ve Been Scammed

• Report the Scam – Notify the marketplace platform and file a complaint with the Federal Trade Commission (FTC) or the Internet Crime Complaint Center (IC3).

• Contact Your Payment Provider – If you paid with a credit card or PayPal, dispute the transaction immediately.

By Sharing your experience in online reviews or community forums, you can help others recognize and avoid similar scams, thereby contributing to a safer online marketplace for everyone.

Staying vigilant and following these safety tips, you can confidently navigate online marketplaces and avoid falling for scams. Remember, your actions can make a difference in preventing scams and protecting yourself and others.

Article content is provided for information purposes only.