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This Sums Up the Spirit of the Credit Union

Published: June 28, 2018

This Sums Up the Spirit of the Credit Union

Visit our Annual Meeting Page for more Photos from that Day.

Senators Extoll the Virtues of Credit Unions at USSFCU’s 83rd Annual Meeting

More than 300 people packed the 9th floor of Hart Senate Office Building in downtown Washington, DC for United States Senate Federal Credit Union (USSFCU)’s 83rd Annual Meeting of Members. Attendees gathered to hear about the current state of the Credit Union but this was also a chance to hear Senators’ remarks regarding USSFCU and credit unions. Among the group of USSFCU members, staff and board of directors were guest speakers, Senator John Barrasso (R-WY); Senator Cory Booker (D-NJ); and Senator Ben Cardin (D-MD). The energetic atmosphere of the room was amplified by the positive news and optimistic projections given by each speaker.

 “2017 was a very good year for the Credit Union,” said USSFCU President/CEO Kenneth Kramer, “with a financial net worth above 11 percent, and Return on Assets above one percent, placing USSFCU in the top tier of credit unions nationally.” USSFCU’s total Assets grew $64 million (10.6%) to $674 million by the end of 2017.

“2018 is also off to a great start,” said Kramer. Total Assets continue to rise, with an additional $44 million in growth, quarter one ends with $718 million in Total Assets, a USSFCU milestone. Upholding the true spirit of credit unions, USSFCU returns profits to their membership. USSFCU has increased dividend rates not once, but twice (January 1 and March 1) on all savings and deposit products. In addition, interest rates were lowered on USSFCU Visa® Credit Cards.

USSFCU’s “Relationship and Service Focus” cultural values are evident by the way the organization serves its members and the community at large. For more than a decade USSFCU has sponsored the Credit Union Cherry Blossom 10-Mile Run, benefiting the Children’s National Hospital and continues to support local food banks and shelters in Washington and surrounding areas.

“The credit union represents some of the best values we have, beginning in the Great Depression when so many were struggling”, noted Senator Cory Booker as he addressed the crowd. He continued by speaking of his own low-income neighborhood in New Jersey and concluded by stating, "If you want to go fast, go alone; but if you want to go far, go together—this sums up the spirit of the credit union."

Senator John Barrasso voiced vocal support for credit unions as he addressed the room. Earlier in the year, Barrasso showed consensus with credit unions and community banks by voting in favor of the bipartisan Economic Growth, Regulatory Relief, and Consumer Protection Act (S. 2155). “This bill will give these vital institutions the freedom to do what they do best: serve their customers and their communities,” said Barrasso.

Passed by the House on May 22, 2018 and signed into law by the President just one day after the Annual Meeting, the bill will enable credit unions more flexibility and freedom in the products and services they offer their members.

Senator Ben Cardin then took the floor and stated that he was glad to hear that USSFCU remains healthy and loyal to its members. Cardin drew a stark contrast between credit unions and “big banks” by noting that the banking industry continues developing predatory practices over time, but credit unions have remained true to their mission. Cardin finished by saying, “Credit unions are grounded in the community and fighting to preserve the ability to continue their mission.”

The final takeaway from the 2018 USSFCU Annual Meeting is that credit unions and communities are inexplicably bound together. This union is at the very heart of USSFCU’s mission. The support for credit unions offered by these Senators and recent legislation shows that credit union solidarity could even possibly bridge the partisan divide on Capitol Hill.

United States Senate Federal Credit Union (USSFCU) has been providing its members
financial strength, stability and service since 1935.
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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

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