Senate Cents: A Financial Wellness Blog

Share:

Putting People First: Benefits for Our Members, Not Our Bottom Line

Published: October 9, 2024

Putting People First: Benefits for Our Members, Not Our Bottom Line

People Over Profit: The Credit Union Difference

Wednesday, October 16 | 6:00 PM ET

Join us as we celebrate International Credit Union Day and USSFCU’s 89th anniversary! Discover how credit unions, like USSFCU, put people first by prioritizing financial wellness over profits. Learn about the unique benefits of membership, community support, and how to make the most of your credit union journey.

Register Now

When it comes to managing your finances, choosing the right financial institution can make all the difference. Unlike big banks driven by profit, credit unions like USSFCU operate with a not-for-profit structure, putting members’ interests at the forefront. With a mission centered around "people helping people," credit unions are designed to offer lower fees, competitive interest rates, and personalized service that you may not find at a traditional bank.

At USSFCU, we’re proud to provide our members with banking that’s transparent, affordable, and tailored to their needs. As part of a credit union, members are part-owners who benefit directly from the services offered. From fee-free checking accounts to early access to your paycheck, here’s how USSFCU membership helps you make the most of your finances.

1. Fee-Free Checking: Simplifying Everyday Banking

No one likes unexpected fees, and with our Senate Checking Account, you won’t have to worry about them. Designed to keep your money working for you, our checking account includes:

  • Zero Monthly Fees: Forget about surprise charges.
  • No Overdraft Fees: We understand that mistakes happen.
  • No Minimum Balance Requirements: Keep as much or as little in your account as you want.
  • $0 to open: If you don’t already have a Senate checking account, get started without extra costs.
  • Free Visa Debit Card: A debit card with no fees, for all your daily needs.

2. No Overdraft and NSF Fees: Extra Coverage When It’s Needed Most

We know life can throw curveballs. That’s why our Courtesy Pay Program (CPP) is here to give you some flexibility if you need it, covering overdrafts up to $500 for Senate Checking (and up to $1,000 for Gold Source Checking) as long as your account remains in good standing. This is a courtesy, free of charge, that can be a helpful safety net in times of need.

3. Exclusive Relationship Discounts on Select Loans

Your loyalty deserves rewards. USSFCU offers a Relationship Discount Program, where eligible members can receive up to a 0.50% rate discount on select loans by using certain services. These discounts apply to loans like auto, personal, and leisure vehicle loans. Learn more at ussfcu.org/discount.

4. Educational Resources and Financial Guidance

Your USSFCU membership goes beyond banking; it’s also about empowering you to make informed financial choices. Our Best Life Financial Empowerment Center is packed with resources on topics like building and repairing credit, safe financing, saving for and managing college expenses and so much more.

To further support your financial journey, we offer Weekly Wednesday Webinars where members can join live sessions on a range of topics, from budgeting and credit building to understanding loans and investments. Each webinar includes a Q&A segment, so you can get answers to your specific questions in real-time. Plus, every session is designed to help you gain practical knowledge and tools to make the most of your financial future.

For those looking to go deeper, our partnership with  GreenPath Financial Wellness provides members with free access to confidential counseling on debt management, budgeting, and more.

5. Skip-A-Payment Option: Flexibility When You Need It

When life gets hectic, our Skip-A-Pay program allows eligible members to take a break from certain loan payments. This feature, available through online banking, lets you skip a payment on qualifying loans with just a few simple clicks. Here’s how:

  • Log into your myUSSFCU account.
  • Navigate to "Skip a Payment" in the menu.
  • Select an eligible loan and review the terms.

This flexibility can help you navigate unexpected expenses or manage your budget with ease.

6. Quick Card Management and Security

Losing a card can be stressful, but USSFCU makes it easy to lock, report, and replace your card to keep your finances safe. Here’s what to do if you lose your card:

  • Business Hours: Call Member Services at 800.374.2758.
  • After Hours: Contact us at 800.547.0527.

Or, manage it yourself through myUSSFCU by navigating to “Card Management” to lock your card or report it lost or stolen. For a replacement, you can stop by a branch for an instant issuance or reach out to Member Services.

7. Early Direct Deposit: Access Your Paycheck Sooner

With Early Direct Deposit, you can access your paycheck up to two days earlier than usual, giving you quicker access to your funds and more control over your cash flow. It’s just one more way we make banking convenient and flexible.

8. Surcharge-Free ATMs and a Nationwide Network of Shared Branches

No matter where you are, USSFCU gives you access to over 100,000 surcharge-free ATMs and more than 5,000 shared branches. This extensive network makes it easy for you to access your money without fees when you need it. To locate nearby ATMs or shared branches, text your ZIP code to 91989 or use our ATM locator at ussfcu.org/atms.

9. Financial Advisory Services from Fellows Financial Group

Through our partnership with Fellows Financial Group, USSFCU members have access to professional financial advisory and planning services tailored to individual or business needs. Whether you’re thinking about retirement, saving for your child’s education, or planning your investments, Fellows advisors are available to help you design a personalized strategy for your financial future. Give them a call at 571.205.1515, send them an email, or schedule a video consultation at no charge to you.

These are just some of the many ways USSFCU supports you on your financial journey. As a member, you’re part of a community that’s here to help you save, grow, and achieve your financial goals without the hassle and fees found at traditional banks.

Enjoy all that your membership has to offer and share the benefits with family today!

To celebrate our 89th anniversary, we’re offering a special referral promo throughout October! When you sponsor a family member to join USSFCU, both of you will receive $89 once they open an account. There’s no limit—invite as many family members as you like, and both you and each new member will enjoy this anniversary bonus.

Learn More

Join Our Upcoming Webinar: People Over Profit – The Credit Union Difference

Wednesday, October 16 | 6:00 PM ET

Explore how credit unions, like USSFCU, prioritize financial wellness over profits, focusing on community support, member benefits, and how to make the most of your credit union journey. Plus, one lucky attendee will win a $100 gift card—but you must be present to win!

Register Now

Benefit and service terms and conditions may apply. All loans subject to credit approval. Not all applicants will qualify. Rates and/or credit limits are based on creditworthiness, income and debts.

View all posts

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

Read More testimonials.