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USSFCU Partners with GreenPath Financial Wellness to Offer Crisis Relief to Individuals and Families

Published: March 27, 2020

USSFCU Partners with GreenPath Financial Wellness to Offer Crisis Relief to Individuals and Families

See the source image Washington, DC– United States Senate Federal Credit Union (USSFCU) is partnering with GreenPath Financial Wellness, a leading national nonprofit organization, to address critical needs among community individuals and families impacted by COVID-19 pandemic measures.

Through the partnership, USSFCU offers free phone-based GreenPath financial counseling. GreenPath’s counselors will assess an individual’s entire financial picture and identify options that can relieve stress and make it easier to bounce back.

“Our hearts go out to everyone who has been impacted by this crisis. We know that many of our families and neighbors are concerned about their financial welfare,” said Timothy L. Anderson USSFCU President and CEO. “If COVID-19 measures are affecting your income, you’re not alone. Together with GreenPath, we have put programs in place to provide needed assistance and help ease financial stress during this extraordinary time.”

GreenPath Financial Wellness is a national nonprofit organization that provides financial counseling, education and products to empower people to lead financially healthy lives. Working directly with individuals and through partnerships since 1961, GreenPath has assisted millions of people with debt and credit management, homeownership education and foreclosure prevention.

“We understand the stress and uncertainty this pandemic is creating for individuals and families across the country,” said Kristen Holt, President & CEO, GreenPath Financial Wellness. “By partnering with USSFCU, GreenPath’s team of HUD Certified Housing Counselors and NFCC certified credit counselors is here to help you prepare for and navigate the financial effects of COVID-19.” 

In addition to financial counseling services, USSFCU is working one-on-one with members to find solutions to meet their needs. Waiving and refunding certain fees and penalties, providing flexible payment options for loans and providing loan extensions in certain situations are a handful of ways they are helping. They’ve has also rolled out a hardship loan, tailored to help members get through these tough times. To learn more about these and other ways USSFCU is reacting to the COVID crisis visit ussfcu.org/covid19.

For more information on what individuals can do to manage finances affected by COVID-19, visit www.greenpath.com or call 877-337-3399

About USSFCU

For 85 years, USSFCU has provided the U.S. Senate and Capitol Hill communities with world-class financial stability, security and service. Now with 100 plus paths to membership, almost anyone has the opportunity to experience the USSFCU difference.

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Members' Voice Testimonials

I feel my money is safe, the service has always been top-notch and we've found it easy to use even though I probably haven't set foot in one of the branches in five years. Joining the credit union is one of the smartest things I've done.

USSFCU has been my first banking option for over 40 years - no fee atms - my grands are now members of the credit union and value their credit union membership also.

USSFCU staff continues to be the best and always has my best interest.

The USSFCU has been an important part of my financial situation and has provided outstanding service.

Every experience with USSFCU has been extremely good right from the start. Our main account with USSFCU is a HELOC with zero over prime rate, which is almost unheard of. The customer service has always been excellent. And when we asked for a temporary payment break to navigate and reorient professionally due to the sudden and temporary financial im...

I've always been treated very professionally and the person caring for my financial needs always listened to me and helped me in a way that was not stressful and beneficial to me.

USSFCU has never failed us in its' role of being the best bank ever. All the personnel are professional, friendly, efficient and have more than earned our trust, appreciation and admiration. We admire the way they are constantly evaluating, adapting and growing their services for the benefit of its' members. We are very grateful to have had this im...

Magnificent people, great help during the hard times.

I've been banking here for over 20 years it's the best customer service. Credit card interest rates don't gouge at USSFCU. It's a wonderful place to bank.

Very personable, solution based and takes an interest in your situation.

Provides excellent customer service and this is demonstrated by their great attention to detail. USSFCU provides excellent financial products and professional communication.

I joined in 1975 when I began my 41 year career in the U.S. Senate. It was a family and still is - one to be depended on in times of need and for advice.

The credit union provides relatively good services and the security updates to the system are noticeable.

All of my children and grandchildren have USSFCU accounts now. I really admire USSFCU and its staff completely, they have always looked out for my interests.

Outstanding online and mobile banking services. Professional, Courteous, knowledgeable responsive staff!

I am very satisfied to belong to this institution and whenever I need support it is good to know that I count on you.

This credit union is the best, I love the customer service and you can?t beat the interest rates. And I?m happy to be a member of this great credit union.

Great staff helping all the time. Just a very well run company always good service.

Always good service, especially when I telephone in. I have another credit union where, every time I call in, I have to wait a considerable amount of time before reaching a representative. When I worked on the Hill, it always was a pleasurable experience coming to the credit union office, whether to make a deposit or apply for a loan.

Customer service via the phone is very helpful and easy to accomplish requests.

Care about their clients and concerned about making sure they have the best rates and packages.

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