Skip to content
Share:

Top Five Phone Scams

Published: June 4, 2020

Top Five Phone Scams

The National Association of Senior Advocates has created a handout regarding phone scams. Every day you hear of people getting scammed over the phone and we thought it would be useful to share this handy one-page guide that individuals could keep by the phone, on their refrigerator, or somewhere else for quick reference.

The colorful flier features five common phone scams and some quick tips on how to handle them. We’ve shared the content of the flyer below but we encourage you to print it out and share it with your senior loved ones, family members and friends.  

Download Flyer Here


Common Scams:

You’ve won a prize or free service but have to pay to get the prize: Its not a prize!

Tech Support: Microsoft, Apple, etc. WILL NEVER CALL YOU “OUT OF THE BLUE”.

Threatening Arrest: You won’t be arrested! A government agency will never call you threatening arrest.

You need to decide now: No, you don’t! Don’t fall for high pressure tactics.

Government agencies will not call you to confirm your sensitive information.

Your loved one is not in Jail and does not need money! If a scammer also tells you that you need to keep it a secret, it’s probably a scam.


What to Do:

Do not send cash or pay with a gift card: NEVER!

Do not trust Your Caller ID.

Hang up and Call them back: Either call the number of your loved one or look up the number of the company, agency or police department via a web search only. Do not call back the number on your caller ID.

Never give out your social security number or other sensitive info like credit card number or bank account.

Ask questions that only your loved one would know the answer.

Contact other family members or friends and see whether they can verify the story.

Trust your instincts. If something doesn’t feel right, it probably isn’t.

This article can also be found on the NAOSA website. Feel free to comment and share on your social media pages.


USSFCU is pleased to announce affiliation with the National Association of Senior Advocates (NAOSA). 

NAOSA was founded to protect our senior population from unethical business practices, scams and businesses who attempt to target and take advantage of not only seniors but all consumers. Please visit their website at www.naosa.org for more information. Be sure to also check out the free consumer membership that features the NAOSA Scam Alert, a free service that will notify you of any scams reported in your area.

View all posts

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

Read More testimonials.