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Credit Union Credit Cards: Why They Beat The Competition

Published: July 25, 2023

Credit Union Credit Cards: Why They Beat The Competition

Credit Union Credit Cards: 7 Reasons They Beat The Competition

1. Lower Rates

Credit unions offer lower interest rates and lower caps. The average APR for credit union credit cards is several percentage points lower than for bank credit cards. Interest rate caps are also lower, by government mandate, on services ranging from credit cards to home loans.

2. Fewer Fees

Credit card penalties from credit unions are considerably less, particularly in areas like overdraft fees or late penalties. The average credit union member pays $20 for late bills, while banks charge about $39. Cash advance fees are also at least five percent lower at credit unions.1 

3. Reward Points

While most consumers sing the praises of low-rate credit union cards, credit union reward cards don’t get as much praise. However, credit union reward programs can be very compelling, offering very generous reward options (especially in comparison to their big bank counterparts).

4. Digital Banking

Credit unions provide members with the same if not better, digital banking experience as any large bank. Large banks might have had a head start but many credit unions quickly began using the same technology as bigger banks to provide members with a better banking experience. 

Add your USSFCU cards to your mobile wallet, set card controls, deposit checks from your phone, and more. You'll feel at ease knowing you have secure and convenient access 24/7 to your account.

5. Account Security

Credit unions provide fraud protection to protect your personal and financial information from fraud and theft. When it comes to your finances, credit unions use the latest cybersecurity and best practices just like any other large bank. Credit unions partner with cybersecurity service providers and provide members with access to fraud prevention resources and important safety and security tips. 

6. Financial Education 

This is a hard truth and may be tough to hear, but banks benefit from people being financially uneducated. They profit when people do not understand how credit card debt racks up, how high-interest loans are likely to default, or how hidden fees can turn their bank account inside out.

With credit unions, that will be the opposite case. If the members of the credit union collectively provide too-good-to-be-true loans, and they allow their members to default on loans, the credit union would crumble.

7. Member Service

Credit unions have a reputation for offering great member service. If you’ve had to deal with larger banks in the past, you know that if you need assistance, waiting for someone to contact you can be a normal occurrence. Not with credit unions. We are invested in making the banking experience more convenient for you. This makes dealing with any credit card issues you might face more of a pleasant experience. 


APR = Annual Percentage Rate. All loans are subject to credit approval.

This article is for informational purposes. Portions of its content were derived from 1: Credit Union National Association: Benefits Report 2023, www.kiplinger.com, www.powerfi.org, www.vfcu.net, www.missionfed.com, and www.nerdwallet.com. We do not endorse or guarantee the accuracy of third-party information.  

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

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